Join a fantastic company in Esher and provide exceptional service to a valued customer portfolio! As a Customer Service Executive, you'll ensure smooth order processes, foster strong customer relationships, and contribute to the company's success.
Hours: Monday - Friday, 37.5 hours (Hybrid after probation: 2 days WFH)
Perks:
1. 25 days holiday + bank holidays
2. Generous pension scheme
3. Employee Assistance & Critical Illness Cover
4. Income Protection (75% salary after 13 weeks)
5. Death in Service (x3 salary)
6. Healthcare cashback (up to £200)
Key Responsibilities:
1. Manage daily orders for assigned customers
2. Work with Sales team to monitor orders & deliveries
3. Build lasting customer relationships
4. Provide product info and timely updates
5. Resolve complaints efficiently
6. Ensure smooth communication with Sales & Customer Service
What We're Looking For:
1. Strong education and relevant experience
2. Excellent communication skills
3. Proficient in MS Office, especially Excel
4. Problem-solving and detail-oriented
5. Team player with change management experience
Excited? Apply now to be part of this dynamic team!
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