The Company is a growing organisation within the Car Parts Industry. We are an Employee Ownership Trust and are currently looking to hire candidates for an office-based Assistant Manager for our trade parts department.
Working hours: Mon – Fri 8.00am – 5.30pm
* Meeting and greeting customers coming into the Parts department
* Ordering, booking out parts, invoicing and taking payment
* General Aftersales enquiries – working as a team with the department
* Providing estimates when required
* Achieve sales by prospecting, acquiring and maintaining accounts
* Deal with any customer enquiries over the phone, email and face to face
* Assisting with parts stock check
* Ability to adapt and liaise with different customers
* Contact customers offering special promotions that are available from time to time
* Help organise and plan car shows
* Help motivate the team and assist manager with any managerial duties and helping to keep the department organised
* Help dealing with any customer issues
* Chasing customers for payment
* Assisting with returns and general admin duties
The ideal Assistant Manager:
* Works together with colleagues and manager to support the achievement of increased profit and sales
* Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
* Friendly but professional manner and will demonstrate integrity, discretion and objectivity
* A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
* Good telephone manner
* Full, valid and clean UK driving licence
* Confidence to help manage the team and oversee the team in absence of line manager
Job Types: Full-time, Permanent
Pay: £33,000.00-£35,000.00 per year
Additional pay:
* Company events
* Company pension
* Discounted or free food
* Employee stock ownership plan
* On-site parking
Schedule:
* Monday to Friday
Experience:
* Car parts: 1 year (preferred)
* Assistant manager: 1 year (preferred)
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Motor Vehicle Parts Manufacturing
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