Job summary We are looking for an outstanding individual to join the Ward Clerk's team to provide an administrative and reception service to Maternity wards and outpatient clinics within the Maternity Unit. You must have a high standard of literacy and numeracy and excellent keyboard skills. High level understanding and working knowledge of computer systems. A friendly and outgoing approach with patients and their families. We currently have a vacancy for a part time role, 23 hours per week, shift pattern being 2x12.5 hour shifts this can be days and nights, weekends and bank holidays. Position is based at Watford General Hospital, Women's and Children's Services. Main duties of the job To provide administrative services to Maternity Wards and outpatient clinics in Maternity Unit. Understanding of IT systems and able to work under pressure and multitask. Able to work as an individual and in a team also. You must have good communication and typing skills, teamwork and time management skills. About us With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitmentnhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year pro rata inc HCA Contract Permanent Working pattern Part-time, Flexible working Reference number 360-D-6308-A Job locations Watford General Hospital Watford WD18 0HB Job description Job responsibilities You must be able to demonstrate trust values and able to perform clerical tasks e.g. patients admissions, transfers, discharges, booking outpatients clinics appointments, safety measurement at wards, PDS check and exceptional data entry skills on Maternity IT systems. Job description Job responsibilities You must be able to demonstrate trust values and able to perform clerical tasks e.g. patients admissions, transfers, discharges, booking outpatients clinics appointments, safety measurement at wards, PDS check and exceptional data entry skills on Maternity IT systems. Person Specification Education and qualifications Essential GCSE qualifications (Maths, English,) or equivalent Administrative experience IT experience or ECDL or similar experience NVQ in Customer care or Business administration or willingness to work towards an NVQ or equivalent experience Desirable Knowledge of Badgernet and EPR Knowledge Essential Knowledge of Patient Administration Systems, Badgernet and EPR. Competent in Microsoft Office programs Understanding of information governance issues and how to manage confidential patient information and Data Protection Act Excellent interpersonal skills Desirable Understanding the Trust's policy on equality / diversity and Health and Safety Experience Essential Experience of working in a customer orientated environment and experience of working in an administrative role Experience of working within a multidisciplinary team Desirable Previous Health care experience Reception experience of handling confidential information Person Specification Education and qualifications Essential GCSE qualifications (Maths, English,) or equivalent Administrative experience IT experience or ECDL or similar experience NVQ in Customer care or Business administration or willingness to work towards an NVQ or equivalent experience Desirable Knowledge of Badgernet and EPR Knowledge Essential Knowledge of Patient Administration Systems, Badgernet and EPR. Competent in Microsoft Office programs Understanding of information governance issues and how to manage confidential patient information and Data Protection Act Excellent interpersonal skills Desirable Understanding the Trust's policy on equality / diversity and Health and Safety Experience Essential Experience of working in a customer orientated environment and experience of working in an administrative role Experience of working within a multidisciplinary team Desirable Previous Health care experience Reception experience of handling confidential information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address Watford General Hospital Watford WD18 0HB Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab)