IT Technician - West Yorkshire - 24 - 27K
An established client of ours in the Technology sector is looking for an IT Technician to join their internal IT department on a permanent basis. The successful candidate will work as part of a team to provide first and second line support with some experience in desktop support, network, and storage infrastructure.
Roles & Responsibilities:
* Provide technical support, answering support queries either onsite or via phone or email.
* Maintain a high degree of customer service for all support queries.
* Office 365 management.
* Log all calls on the call logging system and maintain full documentation.
* Respond to enquiries from clients and help them resolve any hardware or software problems.
* Active Directory user and computer administration.
* Windows Server administration.
* Proven experience working within IT service delivery.
* Excellent troubleshooting and problem-solving skills.
* Knowledge of TCP/IP and WAN/LAN/Wi-Fi.
* Install authorised software on laptops and desktops.
* Configure and maintain computer systems, networks, and peripherals as instructed.
This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
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