Job Description
Location: 10 Lisnakilly Road
Join our team at the Roe Park Resort, where you can be part of creating unforgettable experiences in one of Northern Ireland's top golf and spa resorts, nestled in the breathtaking Roe Valley Country Park.
Be a part of our commitment to providing guests with the perfect blend of luxury, tranquillity, and exceptional service.
We have an exciting opportunity for a Pool Plant Assistant to join our team!
DEPARTMENT: Spa
REPORTS TO: Spa Manager
Primary Objective Of Position
Ensuring the Health & Safety of our guests is paramount; therefore, as Pool Plant Assistant, you must ensure all areas of the Spa are clean and safe for both staff and guests, as well as carrying out poolside rescue. Being able to work well & communicate within a team environment as well as using your initiative is essential. Full training will be provided.
About The Role
Main duties will include but are not limited to:
* Monitoring and performing pool water chemical balance readings as part of the daily operation as required.
* Carrying out daily, weekly, and monthly maintenance of the plant room including; injectors, pump rotation, cleaning probes, and backwash of filters.
* Liaising with the Spa Manager to ensure that the hygiene, health, and safety of changing rooms and guest areas are maintained at all times.
* Monitoring floors of the Spa and changing areas to ensure they are free of excess water.
* Cleaning poolside and pool surroundings including all poolside skimmers.
* Cleaning all areas of the pool complex including plant rooms and pool storage areas, ensuring they are clean, tidy, and well organized.
* Carrying out assessments of any damaged equipment, showers, fixtures, and fittings and where possible carry out repairs or report the need for repairs through the relevant spa procedure.
* Monitoring response times of repairs to ensure minimal disruption to service provision.
* Carrying out various routine checks as part of the Health & Safety management of the facility.
* Liaising with the respective Spa Manager to ensure effective communication in relation to repairs and maintenance.
* Work in accordance with all spa and hotel risk assessments and their guidelines, such as working at height standard and subsequent risk assessment.
* Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
* Working with the team and helping other departments so that a smooth, efficient working environment is achieved.
* Complying with all company and statutory regulations and policies.
* Undertaking any further duties which may from time to time be required and are commensurate with the responsibilities of the post.
Pool Side Rescue Duties
* Actively monitor pool area for potential safety hazards.
* Perform water rescues, first aid, and CPR when necessary.
* Enforce pool rules and regulations to ensure a safe and enjoyable environment for all guests.
* Provide exceptional customer service and respond to guest enquiries.
* Maintain poolside equipment, including rescue tools and first aid kits.
* Perform regular water safety checks to ensure cleanliness and safety.
* Assist in emergency situations and communicate effectively with team members.
Essential criteria:
* The ability to work effectively in a small team or alone, recognising the necessity to follow strict protocol during lone working procedure.
* The ability to demonstrate your initiative and have a proactive can-do attitude.
* Good interpersonal and communication skills.
* Proven track record of working within a fast-paced environment.
* Have a flexible work approach and be available to work both early and late shifts, as well as weekends.
Desirable:
* Previous maintenance & plumbing experience.
* Experience working in a spa environment or similar facility dealing with pools and pool maintenance.
Perks of the job:
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path, or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event that we receive large numbers of applications, only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com.
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS.
Apply now if you would like a new opportunity and join our committed and talented team.
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