We are excited to partner with a dynamic and expanding global organisation to help them find an Account Manager to join their team based in Melksham. This is an excellent opportunity for someone to play a key role in supporting a growing sales function, taking responsibility for a portfolio of accounts across the UK. Key Responsibilities: Manage and maintain internal accounts, ensuring high levels of service and satisfaction Oversee the entire order process, from initial request through to completion Prepare and process purchase and sales orders Work closely with clients to understand and manage their needs and expectations Produce and update regular reports on customer status and order progress Maintain accurate and up-to-date records within the companys CRM system Take responsibility for managing a variety of stock levels and product ranges Assist the sales team with external customer interactions and visits Build and nurture long-lasting relationships with key stakeholders Address customer queries and ensure all inquiries are handled promptly and efficiently Required Skills and Experience: Strong proficiency in Microsoft Excel, including advanced functions like lookups and pivot tables Experience with CRM software (preferably Microsoft Dynamics) A customer-centric approach, with a proven ability to build relationships and deliver results Prior experience in a sales-related environment Ability to work collaboratively within a team Comfortable working in a fast-paced setting with shifting priorities Excellent organisational skills and attention to detail Ability to meet deadlines and manage time effectively Strong communication skills, both written and verbal A professional and confident telephone manner Reliable with excellent time management skills ADZN1_UKTJ