Contractor Account Manager
Thatcham
£26,000 Per Annum
Our clients are well-established manufacturers who create bespoke solutions for their clients across the UK. They are recruiting for a Contractor Account Manager to be responsible for their franchises!
Roles and Responsibilities:
* Act as an ambassador for the company, sharing company products and services with contractors, and fostering positive engagement with the company brand.
* Building and maintaining strong, supportive relationships with contractors.
* Engaging with new contractors in unfranchised territories, addressing their needs, and managing accounts effectively.
* Provide valuable support, assist in problem-solving, and ensure contractors have the resources and information needed to succeed in their work.
* Oversee contractor accounts, ensuring their needs are met, and provide ongoing support to maintain long-term satisfaction and loyalty.
* Look for ways to grow business with existing contractors and bring on new accounts.
* Identify top-performing contractors and suggest franchising opportunities as a way for them to expand their business and join the company’s network.
* Actively support contractors by answering questions, solving problems, and ensuring they have the right tools and knowledge to succeed in their projects.
* Keep up with industry trends and competitors to make sure we’re offering solutions that align with contractor needs.
* Work alongside other departments (such as Technical and Manufacturing) to ensure consistent support for contractors.
The Ideal Candidate:
* Experience in account management or business development.
* Strong relationship-building and interpersonal skills.
* Effective communication, both written and verbal.
* Good problem-solving and negotiation skills.
* Knowledge of the trade or construction industry is desirable.
* Self-motivated with a focus on results and customer satisfaction.
* Comfort in discussing opportunities, including potential franchise availability with contractors when appropriate.
* Ability to manage your schedule and work independently.
* Product knowledge.
* Presentation skills.
* Full clean driving license.
Working Hours and Benefits:
* Monday – Thursday: 09:00am – 17:30pm.
* Friday: 09:00am – 17:00pm.
* 37hrs a week.
* 28 days annual leave, including bank holidays.
* 5% commission on first year sales.
* Bonus on contractors converted into clients.
* Open to hybrid working.
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