Contract Dates: 30/06/2025 - 18/08/2025 (some flexibility on these dates is possible for the right candidate please comment in your supporting statement) The Role The Transfer Coordinator, alongside the Transfer Manager, is responsible for the efficient organization and execution of airport transfers. These transfers play a crucial role in the overall success of the summer schools, as they form students' first and last impressions through the welcome and farewell provided by our staff at the airport. Over the summer, nearly 100 staff members will be involved in transferring more than 1,000 students to and from the 9 summer school sites. Ensuring smooth transfer days requires meticulous organization, thorough preparation, and strong management. The Transfer Coordinator, in collaboration with the Transfer Manager, will oversee a team of Transfer Staff on transfer days, working closely with Summer School Activity Leaders, College Mentors, Teachers, and Tutors. A key aspect of the role involves preparing for transfer days at the airport by briefing Transfer Staff and other involved personnel, as well as maintaining clear and effective communication with both the team and the Transfer Manager. Additionally, the Transfer Coordinator will contribute to the overall management and leadership of the summer school, requiring a strong understanding of its operations and a readiness to address any situations as they arise. The role of Transfer Coordinator will be based at one of the following sites: SBC at Canford Headington School Eton College Cambridge College Oxford College Ways we support our Transfer Coordinator : Fully paid DBS check Extensive, paid, on-site training prior to student arrival All meals and accommodation included CPD and Appraisals Staff Wellbeing Initiative Access to Employee Assist Programme (EAP) Continual support for all staff from the Head Office Team, both on the ground and via phone/email Online safeguarding and prevent training Professional, fun and supportive environment Remuneration : Paid weekly, one week in arrears. The weekly rate received for Transfer Manager is £790 PLUS any accrued holiday to be paid at the end of contract) Food and accommodation are included for all residential SBC staff. HOURS OF WORK A normal working week for Transfer Coordinators will consist of up to 70 hours per week. Transfer Team Members will work the majority of their hours over the core transfer days; Saturday, Sunday and Monday. Transfer days will involve very early starts and late finishes. Often, you will travel to the airport the night before transfer day, in order to be ready to begin early in the morning. Transport and accommodation will be provided in these instances. Outside of the core transfer days, you may be based at an SBC summer school where you may be asked to assist with ad hoc transfers, transfer day administrative preparation and other Summer School duties. All staff will receive one full day off per week. Main Duties: Manage the Transfer Team, including overseeing their induction and weekly briefings. Support the preparation of transfer days thoroughly in advance to have a good understanding of arrangements prior to the schools starting. Use Salesforce to plan, check and confirm flight details for all students who have requested transfers. Support the preparation of transfer spreadsheets with information for each transfer including flight, terminal, coach or taxi information, timings and staffing information. Brief managers and all staff involved in transfer days, ensuring all staff are fully briefed on their roles for the day. Communicate with coach companies and taxi firms to confirm numbers and times of arrival and departure. Be present at Heathrow Airport during all site transfer days and at other times when necessary. Ensure all staff have the relevant information available to them, such as flight details, terminal maps, relevant telephone numbers for the day. Deal sensitively with situations that may arise. Be committed to the safeguarding and welfare of students in your care. Adhere to all Health and Safety measures (including COVID safety measures, risk assessments and other policies and procedures) Engage with the staff and students at all times, in a friendly but professional manner Deliver training to staff in transfer procedures during the schools’ staff induction days Oversee hotel and taxi bookings for the Transfer Team and any other staff requiring transport and accommodation. Work with the Finance Team to submit receipts and information for all transfer expenses. Assist at any time, whether on duty or not, with an emergency situation General Duties: The welfare of students is paramount to us and every member of the team is expected to assist in maintaining the welfare and order at the site, including in the accommodation. Help with student transfers for any arrivals and departures if needed. This can include at airports, train stations and in taxis Accompany and supervise students on offsite excursions and activities, where required Actively supervise and interact with students during meal and break times Empower students to successfully engage in the programme while helping develop independence, confidence and social skills As with all residential work, be able to show a large degree of flexibility Help ensure that the students do not breach the rules of the college Engage with the students at all times, in a friendly but professional manner Assist at any time, whether on duty or not, with an emergency situation Provide feedback on your experiences during & also at the end of summer Please see the attached Job description for a more complete list of the duties associated with the Transfer Coordinator role. About You SBC PERSON SPECIFICATION All members of staff employed by SBC will be expected to bring certain key qualities to the operation. There must be a professional interest in working with young people and particularly international children. Safety and welfare of the students is of paramount importance at SBC and a practical enforcing of this belief should be a quality exhibited by all staff. We look for staff who are: Approachable & empathic to the needs of students Enthusiastic & engaging Diplomatic, responsible & motivated Flexible within the summer school environment We expect all SBC staff to be able to communicate effectively with our students, using an appropriate level of language to suit the group. SBC staff must demonstrate patience, empathy and an emotional awareness towards students both individually and in within a group setting. We expect all staff to take control of students and to manage discipline and behavioural issues in a firm, positive and constructive manner. Essential You will need excellent time management and multi-tasking skills, as you will be welcoming students while thinking several steps ahead and keeping abreast of any delays or cancellations which may affect your schedule for the day. We also look for staff who can take a flexible approach, remaining calm and level-headed while projecting a welcoming, reassuring image to our students who are arriving. Desirable • Experience of residential international summer schools • Experience of the UK boarding environment • Experience of working within the education sector About Us Founded in 2008, Summer Boarding Courses have united students from around the world through education. Delivering award-winning, future-focused courses that strike the perfect balance between academic and social enrichment. Our courses unlock potential and ignite a spark for long-term success. Our residential summer courses take place at some of the UK’s top boarding schools and university college campuses, including Eton College, Oxford University Colleges and Headington School. We carefully select our campuses to ensure that they provide the perfect environment for our students to live and study. Over 15,800 students from 152 nationalities have been welcomed to study with us to date. Whether it’s preparing for future studies, developing 21st–century skills or building confidence, the knowledge gained on an SBC course allows students to go forward and apply what they have learnt to other areas of their education and beyond; giving them the necessary skills to achieve their future goals. The EL Gazette publishes a league table based on British Council inspections, and SBC have been ranked Number 1 from 2018 to 2023. We are very proud of this achievement and will continue to grow and develop our courses to offer students extraordinary experiences. SBC is the only multi-campus summer school provider in the UK to have achieved a perfect 15/15 areas of strength by the British Council. A true hallmark of educational quality. TO APPLY We want to make sure we do all we can to set candidates up for success in this process. If you require any adjustments to help you at interview and/or you have any questions at all, please contact us at: [email protected] Please note, as this post involves direct contact with vulnerable children, it is exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 and 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. SHOULD YOU BE SUCCESSFUL Any gaps in your CV will be enquired about and must be explained satisfactorily You will have to prove your Right to Work in the UK You will provide the details of two recent and relevant referees who we will contact and specifically ask about your suitability to work with children and any concerns. You will be required to undergo a Disclosure and Barring Service check (DBS), and equivalent if you live, or have lived, outside of the UK You will be asked to state that you have no known reason why you cannot work with children Official identification and certificates will be required for our records Please be aware that SBC may conduct online searches for shortlisted candidates as part of our legal duty to meet out safeguarding duties. SBC SAFEGUARDING STATEMENT Summer Boarding Courses is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We have a comprehensive Safeguarding and Child Protection Policy and procedures in place which all employees, volunteers and contractors are expected to adhere to. SBC EQUALITY, DIVERSITY & INCLUSIVITY STATEMENT We operate a policy of equal opportunities and welcome applications from candidates irrespective of sex, marital status, race, colour, nationality, ethnic origin or disability.