About this Role If you love keeping things running smoothly, staying organised, and working with people, this role is for you. As a Customer Service Administrator at Dawsongroup, youll be at the heart of our truck and trailer rental operations, supporting national customers and internal teams to deliver a first-class service. Process damage invoices and resolve queries with customers and internal departments. Review end-of-life contract mileage allowances and create invoices accordingly. Compile and send weekly management information reports. Assist with new and existing vehicle requests. Support compliance documentation and other administrative tasks. About You Youre an organised problem-solver who thrives in a fast-paced environment. Youre comfortable handling queries, keeping track of details, and making sure everything runs like clockwork. Experience in a B2B industry, ideally with customer service and administration. Strong communication skills, both written and verbal. A keen eye for detail and excellent time management. Comfortable working with data, invoices, and Microsoft packages A background in transport or distribution would be a plus, but not essential. About Us At Dawsongroup, we help businesses stay agile with smarter asset strategies. From trucks and trailers to vans and specialist vehicles, we provide rental solutions that keep supply chains moving. A business built on integrity, innovation, and customer focus. Committed to ethical and responsible business practices. A team dedicated to delivering excellent service and problem-solving. An organisation that values its people and invests in their growth. About Your Future We believe in supporting our people and giving them opportunities to grow. When you join Dawsongroup, youre not just taking a job youre starting a career. Internal career progression pathways (national and international). Funded training to help you develop your skills. Up to 29 days of leave per year, plus bank holidays. Long-term incentives and wellbeing support. Cycle-to-work schemes Dawsongroup plc is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. People are our greatest asset. If youre ready to be part of a team that values service and efficiency, apply now ADZN1_UKTJ