Property Claims Adjuster
Location: Leeds/Hybrid
Type: Permanent
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The opportunity
We’re hiring! The European Claims team at QBE is growing fast, and it’s an exciting time to join us in Leeds. With over 500 people across multiple locations, we’re a diverse and powerhouse team, handling 200,000+ claims annually. Known for our technical expertise and excellence in the market, we support the career growth of our people through tailored development plans. If you're ready to be part of a high-impact team and take on challenging London Market and International Property claims, we want to hear from you!
Your new role
In this role, you'll thoroughly examine, evaluate, and process claims estimates and paid claim values, ensuring they align with the policy terms and conditions. This includes assessing the validity and accuracy of each claim while adhering to QBE's Claims Philosophy, ensuring consistency, fairness, and a high standard of service. You’ll be responsible for making sound, well-informed decisions that uphold both the integrity of our claims process and our commitment to delivering exceptional customer outcomes.
Other responsibilities:
* Delivering a world class service to customers.
* Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly.
* Managing ad-hoc claims reports for stakeholders as required.
* Supporting projects which may be Operational Excellence, Analytics or Automation related.
About You
You'll have experience in International or UK Property claims. Although prior experience with the ECF system is not essential, it's a nice to have. What we truly value are individuals who bring strong soft skills, including:
* Great investigative skills and attention to detail
* A collaborative approach, thriving in a team environment
* Problem-solving attitude with a focus on delivering results
* Negotiation skills
* Good communication skills
* Effective presentation skills
* Relationship management skills
* Experience with MS Office applications (Word, Excel, Access)
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.
#LI-Hybrid
To find out more about why you should work for QBE, visit our careers website.
At My Best - QBE Benefits
* 30 days holiday a year with the option to buy up to 2 additional days.
* Flexible working opportunities.
* Pension – employer contributions of 10% of your basic salary.
* Private medical insurance for you and your family.
* Family friendly policies – 26 weeks leave at full pay.
* Short term remote work abroad - up to 20 days per year.
* Sustainable investing initiatives.
* Cycle-to-Work scheme.
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
#J-18808-Ljbffr