Full time, 37 hours a well. Working a mix of early and late shifts between the hours of 9am and 8pm. Will include working bank holidays and one in three Saturdays.
£23,775 progressing up to £25,027
Hampshire County Council Social Inclusion lot 3 - provides supported accommodation for adults who are homeless or at risk of homelessness. This service also provides community / in-reach support to individuals who are placed in temporary accommodation by East Hampshire Council or are having difficulties maintaining their tenancies in their own accommodation.
Our aim is to provide person-centred support to our clients, empowering them to maintain their existing tenancies and / or gain the life skills they require to move on to more independent living.
If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
MAIN RESPONSIBILITIES
1. You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
2. You will mediate and or negotiate with existing housing providers to ideally prevent homelessness
3. You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
4. You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
5. Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene
6. Carry out drop in surgeries at designated locations.
7. Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement
KNOWLEDGE, SKILLS, EXPERIENCE, & ESSENTIAL QUALIFICATIONS/TRAINING
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
8. Clear verbal and written English
9. Good IT and keyboard skills
10. Polite, assertive manner, ability to self -motivate
11. Passion for working in a client/customer facing role
12. Knowledge of the benefits system and tenancy legislation
13. Have an interest and genuine concern for homelessness and related issues
14. Knowledge of voluntary and statutory agencies