“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
Purpose
The role of a Support Manager requires a tenacious, highly organised, motivating, and innovative individual, capable of working in a fast-paced, target-driven environment to support people with multiple barriers to move into sustainable employment. Supporting a caseload of participants, to produce a vocational profile and an effective action plan, offering advice and direction to enable participants to access the support they need. Delivering within an "Employment First" model, you will be engaging with employers to support job matching, job carving, and reasonable adjustments. The Support Manager works with both the employer and participants during in-work support until a job outcome has been reached.
Essential:
1. Do you have a strong track record in exceeding targets and KPIs in a fast paced
environment?
2. Are you people focussed with exceptional communication and organisational
skills?
3. Are you adept at prioritising competing demands with a positive can do
approach?
4. Are you able to broker and sustain effective working relationships with employers
and other community stakeholders to create opportunities for the participant you
work with?
5. Can you independently manage a complex caseload of participants positively
overcoming multiple barriers to employment on an outreach basis in the
communities you will operate in?
6. Are you a local area expert, with strong knowledge of services and employers
and support available in your community?
7. Do you motivate people, work well in a team and stay focused under pressure?
8. Are you prepared to travel regularly to support participants, and effectively
manage your diary to achieve this?
Download the Job Description for full details.
Location:
You will be working across Redditch and Bromsgrove
Employee Benefits
As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
9. 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
10. 2 days paid volunteering leave each year
11. An enhanced pension scheme after 6 months
12. Life Assurance at 3 times your annual salary rate
13. Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
14. Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network), MANaging Network
15. Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
16. Opportunity to request flexible working from day one