Job Description
IFA Client Support Manager – Harrogate: £50-£55k
Are you a natural leader with a passion for delivering exceptional client service? This exciting opportunity offers the chance to lead a high-performing client administration team, fostering a culture of collaboration, trust, and accountability.
As a Client Support Manager, you will play a key role in ensuring operational excellence and the delivery of best-in-class service. You’ll lead by example, embedding values that promote teamwork, professionalism, and continuous improvement.
What You’ll Be Doing
Trusted Leadership & Team Culture
* Lead with integrity and professionalism, setting the standard for the team.
* Foster a collaborative, supportive, and high-performance work environment.
* Build trust and strong relationships with your team, advisers, and clients.
* Promote open communication, mutual respect, and transparency at all levels.
Team Management & Development
* Coach and inspire the team to achieve their full potential.
* Drive a culture of continuous learning and professional growth.
* Manage recruitment, training, and performance to ensure high standards are met.
* Motivate and support the team to deliver consistent results and exceptional service.
What We’re Looking For
* Leadership Skills: A proven track record of leading and inspiring teams.
* Client Focus: A commitment to delivering outstanding client service.
* Operational Mindset: Strong focus on process improvement and efficiency.
* Problem Solver: Able to manage multiple priorities while maintaining quality.
Why This Role?
* Join a team where your leadership will make a real impact.
* Enjoy a culture that values collaboration, trust, and development.
* Benefit from hybrid working, offering flexibility and balance.