Air Freight Supervisor – Heathrow
Salary: £35-40K DOE + Bonus twice a year
22 days annual leave + Bank holidays
Benefits:
* Discounts and perks off shopping, food, travel, entertainment etc.
* Life Insurance
* Health Insurance
* Cycle to work scheme
* Discount off Electric Vehicles
* Refer a friend or colleague bonus
* Pension
* Social events, team nights out
* Free food and snacks
* Free parking
Leading global Freight Forwarders with decades of experience transporting goods are expanding their Air Freight Operations department and are seeking an experienced Air Freight Supervisor to join their team.
We are looking for an Air Freight Supervisor who is hands-on with start-to-finish operations, primarily focused on Imports, but with knowledge of Exports.
You will be responsible for mentoring and supporting a team of 3.
The Role:
1. Creating and maintaining customer standard operating procedures.
2. Having a clear financial understanding of each job file(s) within your remit.
3. Taking ownership and accountability to support the team in delivering operational excellence.
4. Delivering accurate and timely paperwork related to the creation and issuance of import documentation.
5. Demonstrating commercial acumen and an in-depth understanding of the P&L of a job.
6. Ensuring timely and accurate freighting and invoicing.
7. Managing operational and financial reports, ensuring anomalies are escalated appropriately.
8. Establishing and maintaining strong working relationships with suppliers, airlines, and overseas partners/agents.
Skills:
* Solid freight forwarding experience in airfreight imports and export knowledge.
* Familiarity with handling air movements from start to finish.
* Experience managing client/customer and carrier relationships with strong verbal and written communication.
* Experience overseeing staff in a high-pressure environment.
* Knowledge and experience of customs is desirable.
* Cargowise experience is highly beneficial.
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