Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview: As a Mobile Plant Fitter, you will respond to customer’s field repair and service requests, diagnosing and providing comprehensive details about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time-effective manner.
Working within Finning’s industry-leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the company's on-site diagnostic and repair capabilities for Caterpillar products.
Location: Aberdeen
Job Description:
You will need to have both outstanding customer focus coupled with in-depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely, and cost-effective manner, utilising the most up-to-date dealer software and repair techniques.
As a Finning Engineer you will receive:
* Salary: £38,500 - £43,800
* 25 days holiday (purchase up to 5 extra days holiday)
* Annual Bonus
* Annual Tool Allowance
* Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
* Access to company share scheme
* Pension: 7% (matched by company)
* Refer a friend bonus
* Employee reward platform (retail discounts and other employee rewards)
* Life insurance
* Laptop, phone, and van
* Industry-leading CAT product training
* Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, and length of service & recognition awards.
Main Job Functions:
* Provide an estimate of arrival time at customer’s site in response to service requests based on job instructions from Branch.
* Contact customer’s site management to register arrival and presence on site, ensuring knowledge of customer procedures.
* Diagnose the likely cause of reported equipment problems in discussion with customer operators/supervisors and using specialised equipment.
* Identify the parts required to carry out the repair and requisition any parts, determining expected time of delivery.
* Undertake repair and service work on the machine to the agreed work plan.
Specific Skills:
* Work autonomously on own initiative as well as part of a team.
* Strong communication & interpersonal skills.
* Strong planning and organisational skills.
* Effective problem solver with strong analytical skills.
* Motivated and dynamic self-starter.
Education and Experience:
* Knowledge in the use of field-based diagnosis tools and equipment essential.
* Heavy Earth Moving equipment operating knowledge.
* LDV driving licence.
* Apprentice trained engineer / formally trained (NVQ Level 3 preferred).
* Experience of a variety of construction and static machines essential.
At Finning, we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package.
If you would like to work for a global organisation offering industry-leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and actively encourage all individuals to express themselves and achieve their full potential.
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