Area Manager (Fulfilment)
Basildon/Midlands based
5 days out of 7
Up to £76,000-£83,000 plus bonus + Company Car
My Client who are a leading provider in the fulfilment industry are looking for an Area Manager within fulfilment to join their business due to continued growth. This role will report into the Director of fulfilment where you will be responsible for the operational team and ensuring that the business maximises its margins while delivering service excellence to the client base.
Area Fulfilment Manager Requirements:
1. Extensive experience within fulfilment
2. Experience with KPI’s and achieving improvements
3. Experience working within an expanding business with fast growth rates
4. Experience with setting up warehousing operations
5. Proven track record of delivering projects within scope, time, budget, and quality.
6. Strong data analysis skills - Ability to produce, interpret and draw conclusions from data.
7. Excellent computer literacy (Access, Excel, PowerPoint, Outlook, and Word); Strong communication and interpersonal skills.
Area Fulfilment Manager Duties:
1. Order Fulfilment Process Management: You will oversee the entire order fulfilment process, including order entry, administration, and shipping. Ensure orders are fulfilled accurately and efficiently.
2. Inventory Management: Develop and implement inventory monitoring procedures to maintain accurate inventory storage and management. Coordinate with clients via the Client Development Managers and manage inventory to meet customer demand.
3. Team Management: Oversee and manage a team responsible for various tasks such as order fulfilment, customer experience, and agency utilisation. Provide training and support and conduct performance evaluations for the team.
4. Data Analysis and Reporting: Analyse data and generate reports to track key performance indicators (KPIs) such as costs, productivity, processing accuracy and output to customer forecasts. Use data to identify areas for improvement and guide strategic decision-making.
5. Supply Chain Optimisation: Plan and optimise the supply chain, including warehousing, inventory management, and future strategic initiatives, which enable scalability. Collaborate with various departments and third-party logistics partners to ensure seamless operations.
6. Strategic Decision-Making: Provide input to strategic decisions that affect the functional area of responsibility. Develop and implement strategies to improve operational efficiency and customer satisfaction.
7. Budget Management: Provide input into developing the budget and manage financial aspects related to order fulfilment and supply chain operations.
8. Problem-Solving and Troubleshooting: Resolve escalated issues arising from operations and coordinate with other departments to find practical solutions. Identify bottlenecks and implement solutions to optimise processes and workflows.
9. Responsible for Global Fulfilment Operations managing vendors to ensure they deliver within SLA and budget.
Apply Now! If you are an experienced Area Fulfilment Manager, we want to hear from you! For further information, please contact Clare Butler at Winsearch UK.
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