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To maximize profitability of the site through achievement of PR targets, wages, cleanliness standards, overheads, and all other business and financial targets. To ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills and adherence to all policies and procedures.
Reports directly to Multi-site HHK/District manager.
Join us and you will receive:
* A personal development plan to support your induction and a learning & development framework towards your career with the company.
* Automatic enrolment into a workplace pension scheme.
* Recognition, incentives, and awards.
* Up to 28 days paid holidays.
Commercial responsibilities:
* Manage wages in line with productivity targets. Ensure projection is reviewed regularly to allow accurate scheduling of hours. Ensure all workload and staff are effectively organized.
* Manage PR performance and take any necessary action to help improve.
* Ensure management hours are managed in line with budget.
* Control all overheads by reviewing orders against budget, where applicable.
* Manage cleanliness standards in line with client expectations and customer feedback. Ensure that standards are achieved daily to ensure satisfaction from the client.
Business responsibilities:
* Action all company systems on time and adhere to them.
* Recruit quality staff through the use of company systems and professional interviewing techniques and selection standards to ensure headcount is maintained at all times.
* Professionally train all staff to meet the requirements of their job.
* Brief staff regularly on all key areas of performance.
* Communicate regularly with our clients and review feedback daily.
* Ensure all SLA’s are being delivered.
* Demonstrate initiative by using a problem-solving approach to issues under your control.
* Adopt a hands-on approach, where necessary, to deliver required results.
* Maintain a good professional relationship with our client at all times.
Key responsibilities:
* Ensure that all legal aspects are delivered to standard.
* Meet all Health and Safety requirements to the company standard, as defined by HASAWA, to ensure the safety of all staff.
* Guarantee the security of staff and property through adherence to company policies and procedures.
* Project a professional image and attitude and follow the company uniform policy and agreed standards at all times.
* Ensure that all staff meet the required standards of performance of their job at all times.
* Adopt a zero-tolerance approach to all areas of both you and your staff’s performance.
* Adhere to all personnel policies and procedures as laid down by the company.
* Carry out any other duties as directed by the company.
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