Job Title: Greggs Assistant Manager
Location: Northampton
Job Type: Part-Time / Full-Time Hours Available / Permanent
Estimated Salary Range: £24,000 - £30,000 per annum
Bonus Scheme: Quarterly Bonus Incentive
Company: EG On The Move
About the Role
We are seeking an experienced and motivated Assistant Manager to join our team. As a key member of our store management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and sales results.
Main Responsibilities:
* To assist in managing and motivating a team of employees to achieve sales and customer service targets.
* To provide guidance and support to colleagues on sales techniques, product knowledge, and customer service skills.
* To maintain a safe and clean working environment, adhering to company policies and procedures.
* To handle customer complaints and resolve issues promptly and professionally.
* To contribute to the development of action plans to improve sales and customer satisfaction.
Requirements:
* Previous experience in a similar role, preferably in the retail or food industry.
* Excellent leadership and communication skills.
* Ability to work effectively in a fast-paced environment.
* Strong problem-solving and analytical skills.
* A passion for delivering exceptional customer service.
What We Offer:
* A competitive salary and bonus scheme.
* Ongoing training and development opportunities.
* A supportive and collaborative work environment.
* The opportunity to work for a well-established and respected company in the industry.