Experience: Minimum 2 years Job Description:The Residential Secretary will provide comprehensive administrative and secretarial support within the Bridger's Law Team, focusing on residential property matters. This role requires a flexible and proactive individual who can work closely with all team members. Responsibilities include: Providing administrative and secretarial support specific to residential property law. Learning and effectively utilizing the CRM system. Finalizing dictation accurately and promptly. Managing all aspects of file opening, progression, and closure. Assisting with telephone calls and walk-in clients. Maintaining a professional and helpful demeanor with clients and stakeholders. Communicating effectively with clients and stakeholders to ensure swift and accurate progress on matters. Taking ownership and accountability for the client experience. Proactively managing cases, ensuring no matter is left unattended for more than two weeks. Contributing to a collaborative, client-focused, and problem-solving work environment. Participating in personal and professional development, and assisting in the development of colleagues. Building and maintaining strong relationships with colleagues, stakeholders, referrers, estate agents, financial advisors, will writers, and other solicitors/conveyancers. Promoting a safe working environment by adhering to Health and Safety Regulations and identifying potential hazards. Demonstrating financial awareness and contributing to cost-saving measures.