About Dexcom Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide. Summary The role of the AR Collections Manager is to drive operational success, improvement and efficiency across EMEA Collections activities. The role will require a strong understanding of cash collections, including debt recovery processes and strategies, to meet targets as well as delivering a consistent approach for Collections across EMEA. Essential Duties and Responsibilities Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA. Review existing KPI reporting across EMEA and develop a consistent output for each country to share with key stakeholders. Form strong relationships and partnerships with Internal & External Customers across EMEA locations Support and develop the AR Collections team across EMEA, including Edinburgh, Mainz and Vilnius. Harness a strong team ethic and working relationship across the groups and ensure consistency of approach, for collection purposes. Develop and encourage continuous process improvements Ensure compliance with corporate policies Requirements Oracle or other major ERP system experience required. Strong PC skills including proficiency in Excel required. Excellent interpersonal, written and verbal communication skills. Proven ability to lead a team effectively in a fast-paced environment. Experience in a similar managerial role. Ability to adapt in a fast-paced environment as company continues to grow. Self-disciplined with experience of maintaining accurate documentation and following procedures. Experience, and delivery, of process improvement. Preferred Qualifications Experience in insurance/third party payor and/or medical device reimbursement environment would be beneficial Cash collections experience is a necessity, particularly in relation to strategy and techniques to maximise debt recovery opportunities. Why Dexcom? Join a dynamic, fast-growing and innovative global organisation in the MedTech industry. Be part of a company with an important mission and take on a role with purpose and impact, making a real difference to those living with Diabetes. Carve out a long-term career and enjoy access to outstanding training and development programmes. Work with over 5,000 colleagues in a fast-paced, fun and open working environment. Attractive benefits including Performance-Based bonus, Private Pension, Life and Accident Insurance, Monthly Allowance towards Private Health Care, Team Events, Recognition Awards, Health & Wellness Services, Training, Education & Professional Qualifications Support & Product Discounts. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.