Metsä Tissue Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group’s Tissue and Greaseproof Papers business, Metsä Tissue, produces hygiene products for households and professionals, and greaseproof papers for cooking and food packaging. Our high-quality locally produced brands – Lambi, Serla, Mola, Tento, Katrin and SAGA – make daily life cleaner. We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all. Read more: metsagroup.com/metsaforall. Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group’s Tissue and Greaseproof Papers business, Metsä Tissue, produces hygiene products for households and professionals, and greaseproof papers for cooking and food packaging. Our high-quality locally produced brands – Lambi, Serla, Mola, Tento, Katrin and SAGA – make daily life cleaner. We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all. Read more: metsagroup.com/metsaforall. This recruitment is carried out anonymously We are looking for a KEY ACCOUNT MANAGER To join our Metsa Tissue team in Walton on Thames, covering the South of the UK What do you get to do? Drive, lead and develop sales to achieve set targets by developing and managing the customer relationships by understanding their key needs and requirements. Main duties and responsibilities Support of existing wholesalers and end-consumers in the sales area Analyse markets and identify trends Develop and implement Sales in line with general Sales targets and plans Maintain CRM with focus on long-term partnerships, especially with winning customers Acquisition of new customers, who correspond to the BU-market-plan Pricing in the defined frame Placing of new products in the market Reaching and putting into action the orders Market-/ competition observation Examination and qualification of customer demands Place innovations, as e.g. new products Communicate Customer´s demand and feedback Support of the complaint processing Participation in sales-events and fairs Project work Sales planning What are we looking for? A minimum of 2 years of market and sales experience in the FMCG industry Good English language, written and spoken Ability to analyse complex markets and develop selling opportunities Active listening and able to ask the right questions Ability to adapt to all our customers accordingly Ability to showcase the benefits when demonstrating products or services Great negotiation skills and the ability to finalize negotiations quickly Able to communicate effectively and drive teamwork Solution selling and Innovative Good MS-Office and ideally SAP knowledge Reliable with high integrity Well organised Flexible, dynamic and result oriented Analytical Career in the new era at Metsä Group An international growth business – build a successful career in renewable products. The forest industry is a prime example of the bioeconomy and circular economy, and shows the way to the future. Megatrends such as urbanisation and rising living standards are driving Metsä Group’s business and the shift to renewable fossil free raw materials and products. With us, you’ll have a front seat view of the market – developing the business with a long-term perspective with our international partners and customers. Metsä Group has a responsible corporate culture that creates a safe working environment for all of us. We value good leadership and support for personal career development. We encourage you to display your competence and will provide you with opportunities to use it. We offer our employees a wide range of fringe benefits, including comprehensive occupational health care, and extensive training and development opportunities. To support wellbeing at work, we encourage our employees to take advantage of culture and bicycle benefits. In addition we also offer: A company that understands the importance of a work-life balance. 25 days holiday plus bank holidays with various service-related increments. You can count on our commitment to your growth and development. Training, mentoring and coaching tailored to each individual’s development needs Membership of the Me Metsa reward platform providing access to discounts and offers from 100’s of popular retailers Employee Assistance Programme, providing free and confidential support 24/7 including financial, legal and wellbeing support Enter a new era in your career, welcome to Metsä Group Anonymous recruitment - this is how it works This is an anonymous recruitment process. The gender and date of birth of the applicant are not asked for on the application form. Personal details such as name, mother tongue, time of studies, name of educational institution and contact details are hidden until the interview stage. Attachments (such as CVs) are also hidden. Recruiters have access to the contact details of those invited for interview once the applicant has been selected for interview. Our system will guide you through the application process. The questions on the application form will help you present your skills and experience anonymously. Answer all questions carefully. If you’re invited for interview, your CV will be displayed to the recruiters to support the interview. Read more and watch the video on anonymous recruitment. https://www.metsagroup.com/careers/work-with-us/anonymous-recruitment/ Would you like to know more? Contact us Because the application process is anonymous, we don’t record any information about people who contact us. So don’t hesitate to call us if you have any questions about the position or the recruitment process itself. For more information about the position, please contact Nadine Baldwin on 07814 077470 between 08.30am and 5.00pm. What happens next? Click on the link above to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your cv and salary request. You’ll receive a confirmation message the next morning after your application has been received. We wish you the best of luck