Job Summary
Do you want to make a difference to our patients and families? Do you thrive in a busy environment whilst maintaining high standards? If so, we would love to hear from you.
We have a fantastic opportunity for an enthusiastic and motivated individual to join our dedicated Team in Breast Services.
Main duties of the job
In this role you will communicate clearly and understand and deliver the principles of good customer care, when dealing with patients, their relatives or carers, in answering initial enquiries from departments and external organisations such as the police, social services, child protection agencies, etc. You will be the first point of contact across Trust boundaries for the clinical department. You will provide written information to a high standard which may be of confidential nature and condition specific to the patient in a given format.
About Us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.
Date posted
13 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£12,195 to £13,008 a year
Contract
Permanent
Working pattern
Part-time
Reference number
REF851N
Job locations
Queen Alexandra Hospital
Southwick Hill Road
PO6 3LY
Job Description
Job responsibilities
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System.
Organisations Within Scope Are As Follows
* Hampshire and Isle of Wight Integrated Care Board
* Southern Health Foundation Trust
* Portsmouth Hospitals University NHS Trust
* University Hospital Southampton
* Solent NHS Trust
* South Central Ambulance Service
* Isle of Wight NHS Trust
* Hampshire Hospitals
Key Responsibilities
* Patient/client care by giving non-clinical advice and providing information about the patient pathway, re-directing as necessary to the appropriate department.
* Plan and organise own time within standard operating procedures and with reference to the Administration Supervisor.
* Routine duties, data entry and other tasks delegated by the Administration Supervisor.
* Implementation of policy, practice and procedure in own post and contribute to the debate on how implemented in the department.
* Maintenance of stock according to Trust policy and process and the holding of petty cash.
* Regular requirement to type reports and create presentations using software.
* Taking and transcribing of minutes of departmental and consultants meetings.
Person Specification
Qualifications Essential
* Secretarial diploma RSA 3 or relevant equivalent.
* Combination of training courses in office procedures, business administration and typing/ keyboarding courses.
* Experience of audio typing.
Desirable
* Knowledge of medical terminology.
* Knowledge of NHS specific software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
PO6 3LY
Employer's website
https://www.porthosp.nhs.uk/work-for-us/
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