Job Description - Workforce Management Coordinator
We are looking for a highly organised and detail-oriented Workforce Management Coordinator to support workforce planning and operational efficiency in Feltham. This role plays a crucial part in managing staff schedules, ensuring accurate timekeeping, and optimising workforce strategies in alignment with business objectives. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to collaborate effectively with internal teams and external partners.
Key Responsibilities:
* Assist in developing and implementing workforce management strategies to ensure efficient staff allocation and operational effectiveness.
* Coordinate and maintain staff schedules, ensuring adequate coverage while balancing business demands.
* Manage agency worker bookings and liaise with external agencies to ensure proper staffing levels.
* Monitor employee time and attendance records, identifying discrepancies and making necessary adjustments to ensure accuracy.
* Support payroll processing by verifying time sheets, cross-checking data, and ensuring timely salary payments.
* Generate and deliver accurate labour reports, providing insights into workforce trends and operational efficiency.
* Address and resolve scheduling conflicts, payroll discrepancies, and attendance issues in a timely manner.
* Ensure compliance with labour laws, company policies, and industry regulations while optimising workforce planning.
* Collaborate with various departments to improve workforce processes and implement best practices.
* Participate in process improvement initiatives aimed at enhancing efficiency and the overall employee experience.
Skills and Qualifications for Workforce Management Coordinator
* Minimum of 1 year of experience in workforce management, scheduling, admin and secretarial or a related field.
* Bachelor's degree in Business Administration, Human Resources, or a relevant discipline.
* Strong analytical and problem-solving skills with the ability to interpret data and trends.
* Excellent communication and interpersonal skills to effectively collaborate with internal teams and external partners.
* Knowledge of labour laws, payroll processes, and workforce planning best practices.
* Ability to multitask, prioritise tasks, and work efficiently in a fast-paced environment.
* Proficiency in workforce management software and Microsoft Office Suite (Excel, Word, Outlook).
* A proactive approach to problem-solving and continuous improvement in workforce operations.
This is a great opportunity for a motivated professional looking to make a meaningful impact in workforce coordination and operational efficiency. If you have a passion for optimising workforce strategies and ensuring seamless daily operations, we encourage you to apply.
INDWH