Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at various sites and locations?
...Apply now!
As a Contract Support Officer, you will be responsible for access control to the building, meeting and greeting visitors, contractors, and staff. You will remain vigilant and be the first point of call for any suspicious activity. Your duties will include carrying out ID checks, responding to emergencies, and providing information to all staff and visitors. The successful candidate will need to have excellent customer service skills and personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling, and Front of House duties as required.
Role: Contract Support Officer
Pay Rate: £12.25 per hour
Shift Pattern: Days, Nights and Weekends
Location: Birmingham
Role Requirements: Valid SIA licence
Benefits include:
* Financial support for SIA Licensing and renewal
* Cycle to work salary sacrifice scheme
* Company Pension scheme
* Life Assurance benefits
* Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
* Discounted gym membership
* Discounts at major retailers and travel suppliers
* Restaurant and Supermarket vouchers
* Cinema tickets
* Access to 24/7 free Employee Assistance programme
Main Duties:
* Act as a point of contact and information centre to staff, visitors, and tenants
* Conduct yourself in a professional manner at all times
* Ensure all instructions, both written and verbal, are adhered to
* Guard access points, permitting or refusing entry, and restraining trespassers
* Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
* Investigate and take appropriate lawful action as authorized by corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
* Complete daily reports, including relevant information, observations, surveillance footage, and signatures
* Demonstrate excellent communication skills to all levels – verbally, written, phone, and by security radios
* Effectively operate all pass systems relevant to an assignment
* Conduct lawful searches of vehicles and persons in accordance with issued instructions
* Have a practical working knowledge of all current and applicable firefighting equipment
* Maintain a sound working knowledge of health and safety instructions pertaining to assigned duties
* Effectively operate basic switchboard equipment
Must Haves:
* Valid SIA licence
* Proven work experience as a Security Officer (minimum 1 year)
* Excellent customer service and communication skills
* High level of self-presentation
* IT literate - Ability to operate detecting systems and emergency equipment
* Quick thinking and problem-solving skills
* A positive attitude towards dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision: "We look after our people; our people look after our clients. We aim to retain and attract the very best of both".
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension, and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning, and development programmes for a career path.
To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognized in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognizing that diversity enriches our organization and contributes to our success.
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