Type: Permanent
Position: Service Coordinator
Job ID: 1799/58
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
The below job description outlines the position of Service Coordinator.
Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Service Coordinator:
1. Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business.
2. Forecast engineer requirements based on upcoming jobs and service contracts.
3. Maximise any sales opportunity and produce quotations for contracts and renewals.
4. Provide regular reports and maintain accurate records in the company database and CRM.
5. Offer administrative support to the service team, including documentation and parts ordering.
6. Schedule and coordinate service works, ensuring accurate information for engineers.
Qualifications and requirements for the Service Coordinator:
1. Full UK Drivers Licence.
2. Strong relationship-building skills with internal and external parties.
3. Strong written and verbal communication skills.
4. Excellent time management and prioritisation skills.
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.
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