Job details
Responsible to: Income Team Leader
Location: Kedleston Road, Derby Campus
Closing date: Thursday 31 October 2024
Salary: £25,698 to £26,875 per annum (for exceptional performers, there is scope for further progression up to £30,907 per annum)
Job grade: ATOS 4
Reference: 0292-24
Contract type: Permanent
Post type: Full-time
Adaptive working type: Hybrid
This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.
About the University
We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.
The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research, having been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023.
Financially strong and seriously ambitious, we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.
About the College/Department
The Finance Department acts as business partners, working collaboratively to provide an exceptional service to stakeholders within Colleges and Professional Services departments, in support of the University’s strategic objectives.
We produce, analyse and disseminate financial and business information and provide advice to support and improve the financial performance of the University.
The team oversees and influences the smooth operation of all financial transactions within the University and is responsible for the production of annual statutory accounts.
About the role
The role will involve predominantly bank transmissions activities, but you may also have the opportunity to work in all areas of our fast-paced Operations Team.
You will work closely with the Bank Transmissions Team Leader to ensure an effective, customer-focused, and responsive service is provided for all stakeholders. The role sits within a small team that carries out the day-to-day operation of the Bank Transmissions office in accordance with internal and external targets and deadlines. Work will include liaising with the Bank over operational/transactional matters and the monitoring of bank accounts.
The Financial Operations Assistant will ensure that timely and accurate information is available to support effective departmental decision-making and will be expected to adopt a forward-thinking approach by identifying and reporting any risks.
About You
You will be responsible for processing daily transactions, reconciliations, and resolving queries, all whilst constantly maintaining our high standards of customer service. You will be goal-focused, possess the ability to multitask, and have the experience to liaise with both internal and external stakeholders. This will be achieved by adopting a flexible approach and prioritising tasks accordingly.
You will need considerable practical experience of working within a Finance environment. You will be working in a small Bank Transmissions team, so teamwork is essential, but also the ability and confidence to work autonomously, following relevant training. Much of the role involves transactional activity, so an eye for detail and the ability to demonstrate accuracy is a key requirement.
This is an exciting opportunity for a customer-focused individual with experience of working within a Finance Department. We are looking for someone who recognises the importance of accuracy and attention to detail and the impact of this across the business. You will work within a small busy team with individual tasks to complete throughout the day, so teamwork and communication skills are vital.
Principal accountabilities
* Deliver the day-to-day operation of the Bank Transmissions office to achieve internal and external targets and deadlines.
* Ensure the accurate and timely posting of income and transmission of outgoing payments and reconciliation of card payments.
* Liaise with the Bank over operational issues and monitoring of bank accounts.
* Ensure policies and procedures are documented and acted upon to support the Financial Regulations and the Finance Department in achieving its goals.
* Assist with initiatives that involve a required change in process or procedure.
* Support other areas of Financial Operations, such as the Income team and Accounts Payable, as needed.
* Support high-profile events such as enrolment and Awards Ceremonies to ensure smooth operation in accordance with the Financial Regulations.
* Champion a continuous improvement in service delivery to raise the profile of the team.
* Attend forums, workshops, and informative events throughout the year.
* Be knowledgeable of cashbook processes, BACs transmission, and bank reconciliation.
* Ensure timely and accurate information is available to support effective decision-making.
* Adopt a forward-thinking approach by identifying and reporting any risks to the Bank Transmissions Team Leader.
* Seek and adopt best practices, maintaining a high level of accuracy in all outputs.
* Work with influence across the University by developing and sustaining relationships.
* Be fully aware of your health and safety responsibilities.
* Promote and exemplify the University’s values.
* Promote agility and collaboration across teams.
Person specification
Essential Criteria
Qualifications
* GCSE Maths and English Grade C/4 or above.
Experience
* Experience of input into Financial Ledgers.
* Demonstrable experience of working in a Finance Office.
* Understand the impact of bank transmission transactions & processes on other areas within Finance.
Skills, knowledge & abilities
* Resilient, proactive, and adaptable to change.
* Ability to deliver to tight deadlines in a demanding environment.
* Drive and determination for excellence.
* Accuracy and attention to detail.
* Proven ability to liaise and negotiate with customers.
* Proven ability to prioritise workloads.
* Sound digital skills.
* Excellent communication skills with the ability to persuade, influence, and engage.
Business requirements
* Ability to work autonomously and as part of a team.
* Ability and commitment to occasionally work additional hours, to include evenings and sometimes weekends to meet deadlines as appropriate.
Benefits
* Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata).
* Local Government Pension Scheme.
* Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision, and comprehensive Employee Assistance Programme.
* Access to a variety of staff discounts at high street retailers.
* Discounted onsite gym.
* Discounted access to Devonshire Spa.
* Cycle to Work scheme.
* A flexible working environment.
* A commitment to personal and professional development.
Key contact
For further information and informal enquiries regarding the role, please contact Deborah Shipley, Income Team Leader via d.j.shipley@derby.ac.uk.
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.
Don’t miss your chance – join the team and make a difference today!
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