We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
As a key member of the healthy communities and fitness delivery team, you will take direction from your line manager to achieve excellence across all aspirations listed within the healthy communities and fitness strategy on a page. Key responsibilites will include; enhancing customer experience, whilst achieving individual performance metrics set out by your line manager. In addition, deliver a range impactful health and wellbeing initiatives, targeted at communities who experience the greatest health inequalities
For more information please download our job profile available on our website.
More about you
Ensure members receive a high-quality onboarding, ongoing support and overall gym experience to maximise their length of stay. Deliver high quality group workout classes, ensuring members receive an unrivalled experience. Maximise customer satisfaction, as measured through NPS and Places Pulse, by delivering outstanding service.
Support to develop a highly qualified, professional, and motivated delivery team. Attend relevant team and individual meetings along with appraisals to ensure clear communication and career progression.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
1. We align with the Real Living Wage foundation
2. A bonus scheme for all colleagues at 2%
3. Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
4. Flexible working (including part time working, shift work and more)
5. An opportunity to purchase additional annual leave
6. Lots of opportunity to access ongoing personal learning and development
7. Access to our Company Pension scheme
8. Cashback plan for healthcare costs – up to £500 saving per year
9. Discounts of up to 50% on activities, centre shop and cafes
10. Extra perks including huge discounts and offers from shops, cinemas and much more.