About us
Avencia consulting is partnered with a leading insurer who are looking to recruit a Claims Administration Assistant in their Leeds city centre office.
The opportunity
It's an exciting time to join as the business grows. They have just moved into brand-new innovative offices in Leeds city centre right next to the train station.
They can offer hybrid working, 4 days in the office / 1 day working from home and offer a starting salary plus 5% annual bonus along with a great benefits package.
Key responsibilties
Take ownership for various administration tasks, including claims record-keeping and manual claims processing tasks to support the claims adjusting functions.
Communicate with brokers and service providers (by telephone and email) to develop positive relationships and knowledge of their business and to obtain information relating to claims queries.
Implement claims diary management and closure of claims (subject to team procedures).
Maintain the Solicitors and Adjusters Database - recording 3rd party instructions on in-house systems.
Prepare Claims Experiences and Bordereau, compiling data from core systems.
Be able to extract and interpret claims information to ensure compliance with internal and external regulations and procedures.
Develop and refine reports to ensure that the team keeps within the team's key performance indicators.
Assist the Claims Admin team with any ad-hoc project work.
General administrative tasks and duties across the claims admin team.
Skills & experience
Previous insurance, financial services or legal experience is desirable
Have strong written and spoken communication skills
Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
Have a real desire to study towards CII qualifications (fully company funded qualification)
Have the ability to run reports from our in-house system
Strong administrative skills
Good organisational skills