EUC Lead - 12 Month Fixed Term Contract - £85,000 Per Annum - Software House - Remote
My client, a leading Software House, are looking for an experienced EUC Lead to join them on a 12 Month Fixed Term Contract. This is a remote position and will pay up to £85,000 Per Annum.
Leading a team of talented technicians, you'll go beyond traditional IT support, delivering innovative solutions, automation, and transformative service improvements that enhance productivity across the business. You'll collaborate closely with Senior Management, Product Owners, and Delivery Leads, translating business needs into smart, data-driven technical strategies that push the boundaries of efficiency and innovation.
* Proven commercial experience in a similar role leading IT EUC teams.
* Bachelor's degree in Computer Science, Information Technology, or related field.
* Strong leadership and mentoring skills with a track record of developing high-performing teams.
* Exceptional interpersonal skills, with a focus on listening, problem-solving, and stakeholder collaboration.
* Strong organizational and prioritization skills, capable of managing multiple projects simultaneously.
* Ability to translate technical concepts into business-friendly language.
* Experience defining processes and standards in support of corporate IT policies.
* Proficiency in ITSM tools, AI-driven automation, and ITIL frameworks.
Technical Skills
* Microsoft Technologies: Windows 10/11, Microsoft 365, Exchange Hybrid, Active Directory, Group Policy.
* Endpoint Management: Intune, Autopilot, Defender, Horizon & Azure Virtual Desktop.
* Networking & Remote Access: LANs, VLANs, Palo Alto SD-WAN, VPN.
* Virtualization & Cloud: VMware Horizon VDI, Nutanix, Windows 365 Cloud PC.
* Security Solutions: MFA, EDR, patch management, Zero Trust principles.
* Collaboration & Document Management: SharePoint, Confluence, Teams.
* MacOS Management: JAMF (preferred experience).
* Scripting & Automation: PowerShell, Bash, or similar scripting languages.
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