Operations Manager (Hospitality)
* £40,000 per annum
* Free parking on site
* Free racing tickets at JCC venues
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodaphone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On-going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
We are on the hunt for a Hospitality Operations Manager to oversee the excitement and deliver unforgettable experiences at the iconic Cheltenham Racecourse. Known as the home of jump racing and the world-famous Cheltenham Festival, this is your opportunity to join a team where passion meets performance, and no two days are the same.
At Levy, we are powered by our people and driven by our passion for creating unforgettable moments.Cheltenham Racecourse isn't just a venue, its a hub of excitement, tradition, and world-class hospitality. Join us, and you'll be part of a team that thrives on innovation and exceptional service.
More about the role:
As the Hospitality Operations Manager, you’ll be at the heart of every thrilling moment:
* Leading from the front: You will manage the delivery of exceptional hospitality experiences across a range of venues, from luxury private boxes to buzzing grandstand restaurants
* Inspiring greatness: Be a motivational leader to a dynamic team, ensuring service standards are second to none, even under the pressure of a packed race day
* Driving excellence: Work with our culinary and events teams to ensure that every detail is flawless, from food quality to ambiance
* Operational brilliance: Own the planning and execution of hospitality operations, ensuring we exceed customer expectations and meet financial targets
About you:
* Hospitality expertise: You’ve managed high-volume, premium hospitality operations and thrive in a fast-paced environment
* Team player and leader: You’re a natural at bringing out the best in others and know how to build an inspired, collaborative team
* Calm under pressure: Racing days bring excitement and challenges—your ability to think on your feet is key
* Customer-focused: You have a relentless passion for delivering exceptional guest experiences
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.