The insurance industry is ripe for transformation, and Synechron is partnering with a forward-thinking client to reimagine their digital landscape. To succeed, we need a Product Owner/ Project Manager who can translate big ideas into actionable plans and customer-centric products. Your ability to map the customer journey, create detailed user stories, wireframes, and maintain a robust product backlog will be critical.
Role:
* Own the product lifecycle for a major digital transformation project, from discovery through delivery and deployment, ensuring alignment with client objectives and user needs.
* Strategic Visioning: Align product goals with overall business transformation strategy and long-term objectives.
* Conduct thorough Market Research and competitor analysis to identify trends and opportunities.
* Map user journeys to identify key touchpoints and opportunities for improving user experiences, translating insights into clear product requirements – for the digital experience and back-office processes.
* Write detailed user stories and develop wireframes conveying new product features' vision and functionality to development teams and stakeholders.
* Create and manage product backlogs in an Agile environment, ensuring the highest-value items are prioritised for delivery.
* Collaborate with cross-functional teams, including developers, designers, and business stakeholders, to ensure seamless execution and delivery.
* Stakeholder Management: Employ strong communication and collaboration skills to work with various stakeholders, including leadership, developers, and customers.
* Build and deliver training materials to help business users fully adopt and maximize the benefits of the new digital tools.
* Agile Methodology Expertise: Utilise agile frameworks (Scrum, Kanban) to manage sprints, backlogs, and iterations effectively.
* Coordinate with other product managers to manage interdependencies and solve impediments.
* Support risk measurement and issue resolution impacting production scope, schedule, and quality.
* Data-Driven Decision Making: Analyse data, metrics, and KPIs to guide product development and measure success.
Requirements:
* KEY: Insurance experience focusing on improving user journeys and driving product innovation.
* Product roadmap management and proven track record of creating product roadmaps that balance strategic vision with near-term execution.
* Product strategy/vision.
* Working within Digital Team (Design + Dev).
* Extensive experience with Jira/Confluence tools.
* Extensive experience in Agile environments, including backlog management, writing user stories, and close collaboration with development teams.
* Understand technology stack, digital platforms, and architecture to facilitate discussions and make informed decisions.
* User-Centric Mindset, focusing on delivering value to end-users by understanding their needs, pain points, and behaviour through research and feedback.
* Ideally familiarity with regulatory and compliance requirements in the insurance space.
Permanent Role or Contract - x3 days in London Office - Competitive salary + Discretionary Bonus + Benefits - Start ASAP
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