Job summary This is a key role in the Primary Care Mental Health Services - West. The role will aid in the development of and reporting of all of the PCMHS performance targets from team level to senior managers and providing support to the teams in meeting these targets. You will be required to work across PCMHS - West and potentially assisting similar reporting for PCMHS - East within HPFT to develop and provide information and information reports to support the achievement of targets and apply understanding of data quality to ensure information is correct. You will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Senior Managers. You will be expected to be highly numerate and have excellent communication skills. "Location/Base of role to be agreed. Various Locations in West Herts possible." Main duties of the job To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided. To support operational teams with the delivery of performance targets. To monitor performance against service targets and give appropriate feedback. To support the management and achievement of waiting time targets across the Trust. To assist with the development and delivery of training for operational teams around the achievement of KPI targets. To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary. High level analysis of data and interpretation of trends etc. Ability to reflect this graphically. To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff. Support the implementation of new performance management systems and communication with staff. Work closely with the IM&T team in the development of performance management report writing. "Location/Base of role to be agreed. Various Locations in West Herts possible." About us Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. About us - Hertfordshire NHS Partnership Trust Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolkhttps://www.hertsnhsgreattogether.co.uk/ Date posted 19 February 2025 Pay scheme Agenda for change Band Band 5 Salary £31,469 to £38,308 a year per annum, pro rata (Inclusive of 5% HCAS) Contract Permanent Working pattern Part-time Reference number 367-ACMS-9186 Job locations Prospect House with requirement to work at The Orchards, Hemel Hempstead and at Waverley Road, St Albans Peace Drive off Cassiobury Drive Watford WD17 3XE Job description Job responsibilities "Location/Base of role to be agreed. Various Locations across West Herts possible." To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided. To support operational teams with the delivery of performance targets. To monitor performance against service targets and give appropriate feedback. To support the management and achievement of waiting time targets across the Trust. To assist with the development and delivery of training for operational teams around the achievement of KPI targets. To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary. High level analysis of data and interpretation of trends etc. Ability to reflect this graphically. To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff. Support the implementation of new performance management systems and communication with staff. Work closely with the IM&T team in the development of performance management report writing. FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING - Job description Job responsibilities "Location/Base of role to be agreed. Various Locations across West Herts possible." To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided. To support operational teams with the delivery of performance targets. To monitor performance against service targets and give appropriate feedback. To support the management and achievement of waiting time targets across the Trust. To assist with the development and delivery of training for operational teams around the achievement of KPI targets. To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary. High level analysis of data and interpretation of trends etc. Ability to reflect this graphically. To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff. Support the implementation of new performance management systems and communication with staff. Work closely with the IM&T team in the development of performance management report writing. FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING - Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential Degree level qualification or equivalent Evidence of continuing professional development or equivalent experience. PREVIOUS EXPERIENCE Essential Minimum of 2 years' experience within large or complex organisation that necessitated working independently without day to day direction. Understanding of performance principles and processes and ability to translate into working practices Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda Experience of analysis and interpretation of complex information from different sources Desirable Knowledge of national NHS priorities and targets COMMUNICATION SKILLS Essential Ability to communicate verbally and written to senior managers and work effectively in partnership with them Ability to convey complex information in a clear and concise format Proven report writing skills Proven presentation skills Desirable Influencing skills in order to promote positive change ANALYTICAL SKILLS Essential Ability to analyse and interpret complex information and reflect this graphically. Excellent IT skills including Excel, Word, PowerPoint Excellent eye for 'detail' and ability to proof read complex data within documents. Desirable Knowledge of Paris, PC-MIS and SystmOne Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential Degree level qualification or equivalent Evidence of continuing professional development or equivalent experience. PREVIOUS EXPERIENCE Essential Minimum of 2 years' experience within large or complex organisation that necessitated working independently without day to day direction. Understanding of performance principles and processes and ability to translate into working practices Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda Experience of analysis and interpretation of complex information from different sources Desirable Knowledge of national NHS priorities and targets COMMUNICATION SKILLS Essential Ability to communicate verbally and written to senior managers and work effectively in partnership with them Ability to convey complex information in a clear and concise format Proven report writing skills Proven presentation skills Desirable Influencing skills in order to promote positive change ANALYTICAL SKILLS Essential Ability to analyse and interpret complex information and reflect this graphically. Excellent IT skills including Excel, Word, PowerPoint Excellent eye for 'detail' and ability to proof read complex data within documents. Desirable Knowledge of Paris, PC-MIS and SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Prospect House with requirement to work at The Orchards, Hemel Hempstead and at Waverley Road, St Albans Peace Drive off Cassiobury Drive Watford WD17 3XE Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab)