Band 4 Generic Therapy Assistant/Admin Assistant
Band 4
Main area: Therapy
Grade: Band 4
Contract: Permanent
Hours: Part time - 18.75 hours per week
Job ref: 162-6689-AV-B
Site: Queen's Hospital
Town: Romford
Salary: £15,540 - £16,832 per annum inclusive for 18.75hrs per week
Salary period: Yearly
Closing: 28/03/2025 23:59
PEOPLE are at the HEART of everything we do.
We are looking for a motivated, dynamic, and innovative individual to join our friendly team of therapists and work in this busy and developing area at Queen’s Hospital. As a General Therapy Assistant (GTA) in this large and busy team, you will be required to work under the guidance of physiotherapists and occupational therapists within the team, following direct instructions. The successful candidate will also provide administrative support to ensure the smooth operation of the service area, maintaining accurate records, and providing excellent customer service to patients, families, and healthcare staff.
The post holder will work alongside allied health professions in a multidisciplinary team environment. They will demonstrate the ability to use their initiative to organise their own administrative and clinical workload dependent on the priorities and requirements at the time. Multi-tasking, good organisational ability, strong IT skills, and flexibility are essential for this role as you may be required to cover other areas (e.g., Medical Specialities and Acute Frailty Therapy Team).
We have moved in line with the Government agenda for the NHS providing a 7-day service. Any successful applicant will be included in the weekend rota to cover these wards. We are looking for a person who will enjoy the benefits of this working pattern.
Main duties of the job
1. To provide skilled routine, and non-routine, clinical and technical support to the Occupational Therapy and Physiotherapy team and clerical staff associated with the team.
2. To accept patients allocated by the Therapists, assess and treat according to protocols and guidelines. To monitor patient progression and make alterations to intervention as required.
3. Maintain accurate and up-to-date patient records, including admissions, discharges, and transfers.
4. Provide administrative support to therapy team, including answering phone calls, responding to emails, and handling correspondence.
5. Coordinate patient care, including discharge planning, documentation and communicating with patients and families.
See Job Description for full list of duties.
Working for our organisation
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford.
Detailed job description and main responsibilities
If you have the skills outlined above and want a rewarding opportunity where you will be encouraged to influence and develop services whilst being valued and supported, then apply today.
For further information on this role, please see the attached detailed Job Description and Person Specification.
Person specification
Experience/ Knowledge
* Previous experience working as a Band 3 therapy assistant or health care assistant within the acute setting.
* Proficient in Microsoft Office, including Word, Excel, and Outlook.
* Experience with electronic patient records and hospital information systems.
* Experience working in Emergency Department or Acute Assessment/ Frailty Units.
Education/Qualifications
* Evidence of recent relevant further education E.g. NVQ level III or equivalent.
* eRoster or equivalent shift rota experience.
We believe that providing the highest quality of care is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities.
Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment.
All new staff appointed at the Trust are subject to a probationary period.
We are an equal opportunity employer welcoming applications from all sections of the community.
There’s never been a better time to join the team. Apply online now.
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