Clinical General Practice Assistant (GPA)
The Role: General Practice Assistants within the Primary Care Network Hub support the smooth running of clinics by performing clinical and administration tasks on behalf of the GP Practices. The post holder will work as part of a multi-disciplinary team running clinics and supporting with vaccination campaigns.
Comprehensive training will be provided to equip the post holder with the necessary skills to fulfil their responsibilities.
This role is full time 37.5 hours per week; however, part-time hours will be considered. Our core hours are between Monday-Friday 0830-1630.
Main duties of the job
1. Dipping urine, taking blood pressure, performing ECGs and phlebotomy.
2. Administration of vaccinations.
3. Extracting information from clinical letters that needs coding and adding to notes.
4. Arranging appointments, referrals, tests, and follow-up appointments of patients.
5. Explaining treatment procedures, processes, and pathways to patients.
6. Liaising with outside agencies, for example, SPL, Social Services as part of a wider multi-disciplinary team.
7. Maintain accurate records and statistical returns as required, including providing patient-related information for entering into Clinical Reporting Systems, within the required time frame.
8. Support the PCN Manager and Clinical Lead in the delivery of the Network Contract DES and Quality and Outcome Framework specifications.
9. Ensure that meeting actions are recorded, disseminated, and followed up in a timely way; ensure relevant practitioners are aware of meeting decisions and actions and outcomes, and chase for action resolution and update.
10. Support with chronic disease, drug monitoring, and vaccination recall systems.
11. Review laboratory results and action according to agreed protocols.
12. Providing support for projects within the Practice and Primary Care Network.
Person Specification
Experience
Essential
* Experience of clinical and administrative work.
* Experience of Phlebotomy.
* Experience and good understanding of operating Microsoft Office including Word, PowerPoint, and Excel.
* Experience and good working knowledge of patient/client confidentiality.
* Experience of prioritising own workload in a busy working environment.
Desirable
* Experience of carrying out ECGs and blood pressure tests.
* Knowledge of current QoF and enhanced services.
* Experience of working in a GP practice or healthcare environment.
Personal Qualities and Attributes/Other
Essential
* Strong customer focus.
* Ability to cope with multiple demands.
* Willingness and ability to participate in attending training courses related to the role.
* Positive attitude & self-motivated.
* Flexible working attitude.
Desirable
* Full driving licence.
Qualifications
Essential
* Educated GCSE level (with a GCSE pass in English and Maths)/equivalent or equivalent experience working in a similar role.
* Phlebotomy trained.
Desirable
* Qualification in health or social care allied profession.
* Further training or qualifications relating to administration.
Knowledge & Skills
Essential
* Excellent written and verbal communication skills including ability to listen, to discuss and to inform clearly.
* Excellent organisational skills and meticulous with good time management skills.
* Ability to build strong relationships with colleagues at all levels.
* Excellent degree of accuracy and attention to detail.
* Ability to produce reports.
* Ability to work alone and part of a team and promote a good team spirit.
* Excellent IT skills.
* Able to take an overview and prioritise effectively.
* Understanding of basic health and social care terminology.
Desirable
* Familiarity with IT systems currently in use in health and social care settings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Yeovil Primary Care Network
Address
Abbey Manor Medical Practice
The Forum
Yeovil
Somerset
BA21 3TL
Employer's website
https://yeovilpcn.gpweb.org.uk/
£26,534.27 a year Full time equivalent, pro rata for less hours
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