The Role
At our luxurious kiosk in York Designer Outlet, we're looking for enthusiastic Retail Sales Assistants.
Do you have a lot of retail or sales experience? Have you had a past record of providing outstanding customer service? Do you have the opportunity to empower and motivate others?
This is the opportunity for you if you're seeking a career rather than just a job. This position comprises increasing sales, developing excellent teamwork, providing outstanding customer service, and managing the day-to-day activities of a busy store. We're searching for someone with a lot of initiative who can jump right in and take up the role. It's perfect if you've worked in the fragrance or cosmetics industry before.
About You
You have a genuine passion for perfumery and are able to recognise fragrance families with ease.
Communicate effectively with co-workers and management.
Maintain a good pace.
Teamwork.
Skills in direct sales and clienteling.
Customer service and listening skills that are second to none.
Ability to engage with consumers at all levels and provide a memorable experience.
Have a strong sense of presentation and a keen eye for detail.
Responsibilities
Track and meet individual goals and key performance indicators on a weekly basis.
Ensure that an outstanding customer experience is delivered at all times, and respond to customer feedback efficiently and respectfully.
Assist stock control managers and company managers in maintaining stock levels.
Take complete instruction from management and respond to requests and directions in a timely and efficient manner.
As a brand ambassador, develop deep product knowledge and always keep a professional image and attitude.
Develop clienteling and client loyalty.
Ensure daily and monthly reports are done correctly and delivered on schedule. Assist the business manager in obtaining retail data for the weekly report.
Follow all policies and procedures set out by the company and the store(s) where you work.
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