Our client a global training consultancy based in Henley on Thames is seeking a Client Services Executive.
Due to exponential growth this is an exciting time to join a growing team. Salary £26,400 per annum plus £3,600 tax free annual bonus as well as 5% annual bonus.
Working hours, Monday to Friday 9am – 5pm, 4 days working in the office, Friday’s working from home.
You will be supporting the Directors and Associates in the delivery of workshops across the globe. This role must proactively support them in everything they might need, as well as managing the Operations end-to-end process.
Responsibilities
* Support the Client Services Director on cross-functional business improvement projects.
* Manage and lead internal operational projects, with potential for external project management responsibilities over time.
* Manage pre-communication with delegates, ensuring a seamless onboarding experience.
* Set up and distribute links and communications for virtual programs.
* Organise & maintain programs content, including setting up SharePoint files and arranging printing.
* Pack and arrange delivery/collection of programs materials for face-to-face programs.
* Book travel and flights for facilitators with a view to driving efficiencies, reviewing policy.
* Secure program timings with key client contacts and coordinate programs setup with facilitators.
* Manage expense processes ensuring correct codin...