Job Title: Office Administrator Part Time
Location: Ruthin
Salary: £16,484 per annum
Job type: Part Time, permanent
Hours: 25 hours per week Monday to Friday 09:30-14:30 (or 09:00-14:00 / 08:30-13:30)
Blazer's Fuels Limited, a trading subsidiary of Newbridge Energy Limited, manufacture and supply premium wood fuels which are all ENplus, BSL, Woodsure and HETAS certified. We only manufacture our premium pellets and market leading fuel logs from 100% virgin British wood residue from sawmill activity. Here at Newbridge, we have a passion for producing sustainable and renewable energy using biomass Combined Heat and Power.
The role
To provide a first-class service in support of the customer journey process, as a means to aid existing and encourage future sales of our unique and high-quality product portfolio.
Duties and Responsibilities:
1. Sales order processing to ensure all sales orders received by email, telephone and the website are processed and acknowledged through sending of order acknowledgement
2. Liaising with production planning and transport, acting as an ambassador to protect customer despatch dates; renegotiating such dates to balance the needs of the customers with those of the plan as required and on an exception basis
3. Managing customer expectations by proactively contac...