Description Permanent contract | full-time 37 hours per week | £23,500 to £23,893 per annum (Grade D) | Bowthorpe Community Hub Business Support Officer - Convening We are seeking to recruit a self-motivated, proficient and enthusiastic individual to provide administrative support to our busy team within Children’s Services. This is an office-based role. You will be required to work closely as part of the Support Team and with the Operational Team. Effective operational support is a vital element to the success of Independent Statutory Service, Assurance & Practice. This post ensures a focused, consistent operational support service to managers, staff and clients. You should be able to demonstrate the following skills: Excellent ICT skills, including Excel, Word and ability learn in-house database systems. Excellent telephone manner essential. Good organisational skills with the ability to work to tight deadlines. Excellent customer service skills with ability to deal with people at all levels. Ability to organise meetings and organise people to attend Work well within a team environment. Awareness of data protection and information management. You will be part of a well-established, supportive team and full training will be provided. For an informal discussion about this role please contact the Assistant Coordination & Support Manager, Andrew Wrenn andrew.wrennnorfolk.gov.uk Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions. A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars. You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? please apply using your norfolk.gov.uk or nccal.ac.uk email. Closing date for redeployees to receive priority consideration: 09 January 2025 Closing date: 19 January 2025