Reality Enterprise Ltd T/A CEX Store Supervisor Cramlington, Northumberland, United Kingdom Cramlington is looking for a Supervisor - Secondment Contract Provides customer service, product knowledge, and sales support to fellow team members and customers that are consistent with the company standards and expectations. Strives to achieve the store and company's goals and objectives. Key Duties and Responsibilities: ● Sets an example and encourages staff to meet and exceed the company's goals and objective ● Exceed your targets and bring fresh ideas to the business ● Ensure the store is opened/closed in line with the policy ● Monitors staff on the tills ● Assists store management to achieve store goals and targets ● Trains and supports staff, setting goals where appropriate ● Maintains a positive team environment to ensure success ● Responds to customer issues in a professional manner ● Maintains the supervisor email account by actioning all emails on a daily basis ● Ensure daily processes listed below are being adhered to:- Merchandising Relabelling Stock Checks Ecom Testing Ensure complies with the store standards:- ● Daily/weekly/monthly paperwork ● Stock control - proficient in RMA/blocked phone processes ● Loss Prevention - Investigate stock issues ● Assists in housekeeping standards Competencies: ● Strong communication skills ● Reliable ● Constructive problem solving abilities ● Integrity and strong work ethic ● Ability to work in a team environment ● Customer service, sales and people oriented ● Proactive ● Organisational skills Knowledge, Skills & Qualification ● Able to prioritize ● Flexible and adaptable to the needs of the organization ● Problem-solving and decision-making aptitude ● Able to handle multiple priorities at one time Salary: £24,500 per year Secondment to cover maternity leave Additional pay: Bonus scheme Benefits: Casual dress Company events Employee discount Apply For This Job If you would like to apply for this position, please fill in the information below and submit it to us for consideration.