SF Recruitment are working with a business based in Dudley who is looking for a Head of Insurance / Compliance to join the team. c£80,000 Depending on experience (Happy to talk through salary individually) Must have extensive experience within insurance Duties Include: · Analysing, identifying and classifying risks and exposures. · Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions · Compiles loss trends. · Responsible for the adherence to regulatory and ethical standards · Providing compliance advice to business stakeholders and escalating material compliance issues · Managing regulatory requirements stemming from the FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans, among other duties · Investigate and escalate significant compliance failures and manage regulatory reporting. · Produce management reports for senior managers. · Conduct and oversee regular audits · Providing internal and external compliance training. · Continuously evaluate and optimise the warranty claims process to improve efficiency and customer experience. · Develop and implement new warranty management systems and tools. · Streamline communication channels between customer service, Clients, and the warranty department. Experience and Skills Required: · A relevant professional qualification preferably CII certified or proven knowledge of insurance sufficient to be able to fulfil the above responsibilities · Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux · Significant FCA knowledge and experience · Minimum of 10 years compliance and insurance experience · Previous experience in a compliance management role within the insurance industry · Experience of working within underwriting, pricing or exposure management · In depth knowledge of the insurance industry, including regulatory frameworks · Highly organised and able to work independently · Strong attention to detail · Team player and ability to manage key relationships · Good verbal and written communication skills