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Job Title: Process Associate (PA)
Location: DED4
Summary:
Amazon is a highly data-driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associate who mentors/guides the associates towards ensuring meeting customer expectations by following our standard work practices while keeping safety & quality in mind.
Job Deliverables:
1. Daily Management of shift:
1. Administrative management of associates
2. Job allocation to associates
3. Monitoring and mentoring of associates on productivity, quality, and safety
4. Monitor status of counts and problem-solve queues
2. Responsible for shift quality and associated action plans
3. Preparing and implementing training and development plans for associates
4. Conduct a 4M and 5S audit for the respective work stations on a daily basis
5. Stand-in for Area Manager
Key Job Responsibilities:
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
In this role, you will be responsible for driving the sortation & dock operations in a fulfilment center.
Essential Functions:
1. Defining the transportation process from FC to delivery stations
2. Ensure enough bandwidth in sortation team to ensure peak time delivery management
3. Lead a team of process associates and problem solvers
4. Continuously improve the throughput and attain a sustained level of delivery performance improvement
5. Analysis of the data reports to identify performance bottlenecks and improve the performance
6. Implement the formal process control and process improvement mechanisms such as Kaizen
BASIC QUALIFICATIONS
* High school or equivalent
* Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
* 1+ years of Microsoft Office products and applications experience
PREFERRED QUALIFICATIONS
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
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