Deputy General Manager
DESCRIPTION
Being
a Deputy General Manager at Slim Chickens goes beyond the profit and loss of
the restaurant. That is important, but the most important part of your job is
to create an unforgettable experience for our customers and for your entire
team.
We
will make sure you get all the support and training required, plus the freedom
run the restaurants as if it was your very own business.
Our
Company
We
are a dynamic multi-brand franchisee passionate about food and hospitality.
We
are growing aggressively with a commitment of opening over 25 units in the next
3 years across the UK within the different brands we represent.
Our
people are the heart of our business. Our amazing teams that deliver food and
exceptional service to our guests are passionate about what they do. We
celebrate individuality, reward hard work, and encourage ambition in each role.
Our
Brand
Slim
Chickens is an exciting fast-casual restaurant brand that has built up a huge
following in the U.S.A and is rapidly growing with expansion in the UK with
sites nationwide. Our Southern hospitality and freshly cooked to order chicken
has attracted thousands through our doors and has proved a great hit with the
Brits since we started operations here in the UK.
As
we expand across the UK, we are building a team of passionate, ambitious,
driven people to deliver the best possible guest experience and to help us in
opening our new sites.
We
have built up a reputation of serving the highest quality chicken, marinated in
buttermilk, hand-breaded and cooked-to-order, all served to our guests with our
friendly Southern American style hospitality. Our food is honest, meals are
social, and the door is always open.
We
know that the experience our guests receive will only be as good as the people
who deliver it, and this is where you can get in on the action and join the
Slims Nation.
As
a Deputy Manager for Slim Chickens, you will be:
* Accountable
for the restaurant in the General Managers absence, running it like you own
every day!
* A
leader to the Assistant Manager team and ensure they are given all of the tools
to be able to do the job to our expected standard
* A
natural born leader with the ability and ambition to run your own restaurant
* A
fantastic business brain with a real head for numbers
* A
passion for making lives better
* The
ability to think differently and outside the box
* Realising
your potential and helping each and every one of your team to see theirs
* Having
fun and being yourself!
* At
least two years’ branded restaurant experience in a Deputy Manager or Assistant
Manager role is desirable
* Lead
by example and inspire your team to deliver outstanding guest hospitality
* Act
as a brand ambassador, building awareness of the Slim Chickens brand
* Take
advantage of local marketing opportunities to drive sales and the presence of
your restaurant and the Slim Chickens brand in your local area
* Ensuring
compliance with all Company policies and procedures.
* Proactively
develop and train your team to be the best at what they do
To
carry out this role you will need to be over 18
Responsibilities
include
* Overseeing all day-to-day restaurant
operations to ensure all Company standards are met, both Front of House
and Back of House
* Ensuring all staff are well briefed
on their responsibilities, and given constant supervision and motivation
on all aspects of their work
* Attending management and staff
meetings, ensuring all the team are fully briefed and action points are
recorded and achieved
* Building and maintaining an
efficient team, all driven towards achieving the business objectives
* Demonstrating high standards of
restaurant quality, service, hygiene, and health and safety, including
passing internal food audits and maintaining high EHO stars
* Recruiting and selecting employees
to the agreed staffing levels using cost effective recruitment methods
* Supporting the delivery of all key
training, identifying training needs and capability gaps within the team
* Displaying exemplary and
professional attitude and appearance at all times
* Ensuring all customer requests and
feedback, both verbal and written are responded to promptly and
efficiently
* Working in Back of House helping and
training the team during peak times
* Complying with all legislative and
Company Food Hygiene and Health & Safety requirements and helps to
promote a positive safety culture throughout the business
* Ongoing engagement with Franchisee
Head Office
* Communicating effectively with the
GM at all times to ensure they are apprised of happenings in the business
Experience
* Proven leadership expertise and
excellent problem-solving skills
* Previous experience working in a
management position within the catering and hospitality industry
* High level of communication skills
with the ability to effectively coach and develop your managers and team
Personal
Attributes
* Friendly and approachable
* Have superb organisation skills
* Uplifting and motivating with a good
sense of humour
* Strong communication skills
* Enthusiasm and strong but fun
personality
* Excellent time management
* Take pride in personal appearance
What’s
in it for you?
* A
starting salary of £29,500- £31,500 (Base Salary + Bonus OTE) per year
* 44 Hour contract based over 5 days
* A chance to join a company with ambitious
growth plans with opportunities to develop and progress your career in an
exciting industry
* A Performance based bonus that’ll
help drive performance in your area
* Participation in the pension
scheme
* 28 days paid holiday
* An overall fun, motivated, and
growing team to work with!
* Wage stream - Access to
advanced pay
* 50%
Discount off your total bill for you and 5 friends in our restaurants
(T&C's apply)
* Free meal while you’re working
* Your growth and development is as
important to us as it is to you- we work with you to support your development
every step of the way.
Are
you an inspirational leader? fun? Eager to learn? We would love to have you as
part of our team! Come join the Slims Nation!