Job Description
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We are currently working with a main car dealership in Epsom, Surrey who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all time.
– Up to £28k base OTE up to £36,900 plus service plan sales uncapped. Realistic OTE £40-£45k.
– 25 days holiday
– Contracted 1 in 3 Saturdays, paid as OT but will be 1 in 4 once fully trained etc.
– Optional private health care and car through CBS upon completed of probation.
– Must have experience
– Must be a driver
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Service AdvisorDuties include:
Ensuring customers are aware of service and repair work required to their vehicles professionally
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
For thisService Advisorposition you will have:
At least 2 years’ experience working as a Service Advisor
Full driving licence
Excellent communication skills
Excellent Customer Service skills