Productivity Engineer
CornwallPermHybrid working Salary £30.5K + 10% Annual Discretionary Bonus
Are you an experienced Productivity Engineer with a passion for Microsoft 365 technologies? Do you thrive in dynamic environments, ensuring the smooth operation of IT services and driving continuous improvement? If so, we have a fantastic opportunity for you! Our client, a prestigious institution in the higher education sector, is seeking a skilled Productivity Engineer to join their IT team. This role plays a crucial part in maintaining and enhancing Microsoft 365 productivity services, including SharePoint, OneDrive for Business, Project Online, and the Power Platform.
Key Responsibilities:
1. Manage the resolution of incidents and service requests related to Microsoft 365 productivity tools.
2. Support the implementation of technological change across the Microsoft 365 ecosystem.
3. Assist in service improvements, ensuring the institution benefits from the latest advancements in IT productivity.
4. Identify opportunities to reduce environmental impact and implement sustainable IT solutions.
5. Work closely with cross-functional IT teams to deliver outstanding service.
6. Contribute to the development of fit-f...