About The Role
We've got a fantastic opportunity for a Regional Compliance Manager, Food Safety (South Wales) to join our field based retail team & for the right candidate we're offering a very competitive industry salary.
You'll be travelling between our Retail stores across South Wales & Somerset. This role will play a pivotal role in upholding all elements of safety and legality and really supporting our stores. The successful candidate will be a subject matter expert in one or more of the key Safe & Legal disciplines Food Safety, Health & Safety or Trading Standards and the point of contact for our Retail stores. Supporting Retail Senior/Regional Management they will relish in a role where they have overall responsibility for Safe & Legal, and will work to ensure the safety of our customers and colleagues as well as legality of our Brand.
This role supports stores in Food Safety, Health & Safety & Trading Standard matters, knowledge of these areas would be an advantage but full training would be provided to the right candidate.
A typical week in this role looks like...
Your home will be your base location but you'll spend most of your time supporting stores. Mondays are a big report & meeting day where you'll engage and deliver key updates to your region. Your week will be driven by the business needs and will include visiting 1-2 stores a day supporting improvement plans, attending meetings, conducting audits and upskilling/coaching colleagues & managers. Depending on location these may require you to stay overnight in a hotel.
As the first point of contact for Safe & Legal in your region you will take calls, attend meetings and respond to emails throughout the week. You will build relationships and influence others to support your delivery of a Safe & Legal culture.
Virtual Technical Team meetings take place weekly for business updates and to share your experiences with your fellow Technical Managers.
With an individual project to deliver you will manage your own diary to ensure business critical activities are managed and your project is delivered on time.
Role Responsibilities (this list is not exhaustive):
1. Provide a Safe & Legal management service for Retail stores, support in Logistics may be required occasionally.
2. Proactively attend regional and store meetings, build engagement with the senior teams & share data trends, working with the teams to agree suitable solutions.
3. Manage/coordinate activity where serious safety or legality concerns have been identified and work with stores and sites to demonstrably improve standards.
4. Work with stakeholders to manage Enforcement activity, arrange for any necessary support, disseminate information and liaise with Enforcement Officers to reach a satisfactory conclusion.
5. Provide a reactive service for serious food safety, trading standards and health & safety issues and incidents.
6. Support the central teams by providing timely information and advice.
7. Use a partnership approach in order to coach Regional Managers, Store/Site Managers and colleagues in the required safe and legal standards/ general good practice.
8. Build strong relationships with the retail management teams in order to be recognised as the main point of contact for all technical queries.
9. Build and manage relationships with internal and external stakeholders (e.g. Pest Controller) to effectively promote safety and legality.
About You
1. One of the following: Degree in Microbiology, Food Science, Food Technology, Environmental Health, or a closely related discipline, or extensive work-based experience.
2. Post graduate experience.
3. Knowledge of Trading Standards, Health & Safety and Food Safety legislation.
4. Lead Assessor Qualification / Auditing experience in one or more of the Safe & Legal disciplines.
5. Recognised HACCP Qualification to at least Intermediate Level.
6. NEBOSH diploma / Member of relevant professional organisation and undergoing CPD.
7. In-depth knowledge and understanding of catering, retail or manufacturing in one or more of the Safe & Legal Disciplines.
8. An appreciation of the microbiological safety and quality aspects of high risk products.
9. A good understanding of food safety, health & safety, trading standards quality / management systems.
10. Knowledge of Retail end to end operations.
11. Customer focussed with a positive, 'can do' attitude.
12. Great communicator & reporting / data manipulating skills.
About The Team
We're passionate about providing quality, value and freshness from farm to fork. Putting our customers and colleagues first, our teams champion safety, quality, legality and integrity across every aspect of our business. We keep a close eye on everything to provide products and services our customers, stakeholders and communities can trust.
Caring about our customers and colleagues, we build our brand and put new ideas into action on Market Street. We audit stores and manage any incidents. We consult with government and agencies on new developments. We keep everyone safe and make sure everything is legal and top-notch quality from our logistics and manufacturing sites to our stores, suppliers and own-brand products.
About The Company
Some of the benefits you can expect as follows:
1. 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage).
2. Generous holiday entitlement.
3. Company pension contributions.
4. Perks with over 850 retailers.
5. A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
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