About The Role
Job Title: Seasonal Lead Instructor
Responsible to: Managing Director / Office Manager
Location: Working between Seaham Harbour and Durham City
Two positions available: 1st April- 30th September (6 months) and 15th April- 15th September (5 months)
Hours: An average of 32 Hours per week worked flexibly throughout the 6 month contract. Hours will be greater from May to August. This role requires evening, weekend and bank holiday working, all on a rota basis.
Pay rate: £14.75 per hour. Your salary will be paid evenly over the duration of the contract. Any additional hours to be settled at the same hourly rate in the final September payroll.
Benefits: Holiday pay, pension scheme, uniform provided, gym access, trade discounts and discounts at the Flamingo Cafe.
Key Responsibilities
* Open up the centre independently and ensure any Assistant Instructors are briefed on the day’s activities.
* Work with the Centre Manager to check people in for their sessions. This will involve understanding our booking system, and ensuring all emergency contact details are collected.
* Plan and lead high-quality sessions for customers, ensuring they have a fun, safe and adventurous experience.
* Keep a keen eye on the weather forecast to ensure the safe running of sessions and that any cancellations are organised in advance, if possible.
* Act as a positive role model within the instructing team and support the development of Assistant Instructors during sessions.
* Assist Adventure Access Management in delivering staff training and development throughout the season.
* Assist with the maintenance and cleaning of the sites and equipment.
* Work alongside Adventure Access Management in the logistics of moving equipment between our two sites.
* Undertake other reasonable duties as may be required by Adventure Access Management.
About You
* Passionate about the outdoors and introducing people to the wonderful world of Water Sports.
* Able to competently lead kayaking, paddle boarding and canoeing sessions for our broad range of customers.
* Dedicated to providing first class customer service in the office and during sessions.
* Happy working as part of our small team, approaching the role with enthusiasm and a positive mindset.
* Able to solve problems and make decisions independently, when necessary.
* Confident to take control and keep a cool and organised head in the event of an emergency.
* Able to communicate effectively and positively with customers, colleagues and management, whether face to face, over the phone or (occasionally) by email.
* Sensitive to the needs and feelings of others.
* Takes a proactive approach to professional development.
Essential Qualifications and Experience
* Experience of leading groups in a coastal venue
* Experience in Forecasting
* Work experience in a commercial water sports/outdoor company
* Experience of leading canoe, kayak and SUP sessions
* Paddlesport Leader or Sheltered Water Coach Award (UKCC Level 2)
* Coastal Personal performance award or leadership award
* Valid 16 Hours Outdoor First Aid Certificate
* Enhanced DBS check
* Full UK driving licence and personal transport
* Basic IT skills
Desirable Qualifications and Experience
* Dragon Boating Helm/Experience
* Experience working with SEN/ Disability groups
* Experience assisting with staff development
* Bushcraft/ Forest School/ land based activity lead experience
* BC Course Provider Eg PSRC
* Team building and corporate experience
* Experience of using online booking systems, such as Bookwhen
Job Type: Fixed term contract
Contract length: 6 months
Expected hours: 32 per week
Work Location: In person
Expected start date: 01/04/2025
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