To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.
Key Contribution Areas:
* Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
* Ask open questions to find out customers' needs.
* Recommend, select, and locate the correct merchandise for customers' needs.
* Provide information about in-store offers, promotions, and store cards.
* Receive and process cash and card transactions.
* Be aware of the latest trends and remain fully updated on product knowledge.
* Maintain a customer-friendly and customer-focused environment at all times.
* Guarantee a high level of customer service at all times.
* Educate and guide customers about Flannels, the brands, and the products we sell.
* Offer alternatives and add-on sales as necessary.
* Ensure store standards are complete and the store is prepared for the next trading day.
* Comply with all Flannels policies and procedures at all times.
Think without limits - Think fast, fearlessly, and take the team with you.
Own it and back yourself - Own the basics, own your role, and own the results.
Be relevant - Relevant to our people, our partners, and the planet.
This role has no guaranteed hours of work; hours of work can therefore vary from week to week, and as a result, there may be weeks when no hours of work are offered.
Skills and Knowledge:
* Excellent communication skills.
* Able to work effectively within a team environment.
* Customer focused.
Personal Qualities:
* High level of personal energy to drive projects to completion.
* Confident and assertive.
* Positive and enthusiastic with a can-do attitude.
* Passion for fashion retail.
* Professional manner.
* Fashion conscious and trend aware.
* Flexible and reliable.
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