Super Tramp Sunderland are offering a job full of variety and a different challenge every day. What unites our team is a genuine love of helping everyone have an awesome time. We are looking for someone to join our team; if you’re ready to join this fast-paced and people-focused environment, then please apply.
As an Assistant Manager, you will work alongside the management team to provide support to the entire park. You should have the ability to see every situation from the customer's point of view and have a natural flair for going above and beyond the expectations of our customers. You will also ensure that all aspects of Health and Safety are adhered to at all times and that the park runs smoothly throughout opening hours. You will be asked to ensure all staff are undertaking and completing their designated roles while mentoring and training them.
What you’ll be getting up to:
* Delivering fantastic service so our customers have a great visit and want to return.
* Leading, directing, and motivating the Crew Members to ensure quality service delivery.
* Maintaining a high profile throughout the facility and responding positively to customer needs and expectations, ensuring the business operates to brand standards.
* Ensuring the site is safe and secure, prioritizing the Health & Safety of colleagues and customers.
* Pre-empting any problems that may occur and putting permanent fixes in place. When problems do occur, take ownership to resolve them and empower the team to do the same.
* Opening and closing the park, undertaking cash and transaction reconciliation, and ensuring cash security is maintained while complying with financial procedures when required.
* Being fully hands-on with the day-to-day running of the park.
Skills and personal qualities:
* A customer-focused, approachable, and tactful personality.
* Excellent interpersonal skills.
* Good teamwork skills and the ability to motivate a team.
* Flexibility and multi-tasking skills.
* Excellent organisational and planning skills.
Requirements:
* At least 2 years’ experience at a managerial level.
* Will be required to undertake a DBS check.
* Applicants are required to provide a full CV & covering letter for this position.
Job Type: Full-time
Salary: From £26,000.00 per year
Qualifications:
* Supervising experience.
* Team management skills.
* Restaurant and culinary experience.
* Strong leadership abilities.
* Knowledge of food safety regulations.
* Organisational skills.
* Premium skills in food preparation and cooking.
* Relevant experience in food production and kitchen operations.
* Hospitality background and serving experience.
* Bartending skills.
* Hotel and barista experience.
Benefits:
* Discounted or free food.
* Employee discount.
* On-site parking.
Schedule:
* 10 hour shift.
* 12 hour shift.
* 8 hour shift.
* Day shift.
* Holidays.
* Weekend availability.
Experience:
* Managerial: 2 years (required).
Work Location: In person
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