Main area: Administration
Grade: NHS AfC: Band 5
Contract: Fixed term: 18 months (Would consider an internal secondment)
Hours: Full time - 37.5 hours per week
Job ref: 262-A-24-6683901
Employer: North Cumbria Integrated Care NHS Foundation Trust
Employer type: NHS
Site: Unit G Kingmoor Park, Duchess Avenue, Carlisle
Town: Carlisle
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 29/11/2024 23:59
Onboarding Officer (Health Records)
NHS AfC: Band 5
Job overview
The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe, effective and well governed.
This is a post within the Health Records Department that requires an enthusiastic, experienced and highly motivated individual who responds positively to new challenges. The Onboarding Officer will independently manage one or more work packages as part of the Digitalisation Of Medical Records project.
Main duties of the job
The post holder will be experienced in benefits management, continual service improvement and change management methods and tools and will provide advice to decision makers.
This is a post for an ambitious, intelligent and resilient individual to help us deliver high-quality benefits realisation and change management plans to help us transform healthcare through technology across West, North and East Cumbria.
You’ll support our Health Records and Digital Programmes team and the wider digital healthcare service by working with clinical specialities to realise benefits through changes to business processes enabled through technology. Strong links to other service improvement teams in the organisations are crucial.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Qualifications
* Educated to degree level or equivalent, or be able to demonstrate an equivalent level of knowledge
* Evidence of continuous personal development
* Benefits Management
* NHS Digital Clinical Safety PRINCE2 Foundation or above
Experience
* Evidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of business changes
* Researching, assessing and prioritising stakeholder requirements
* Supporting the development of business cases for projects including: strategic arguments; options appraisal; benefits and dis-benefits; and risk
* Experience in process design and workflow management
* Experience in the use of Microsoft Office products.
* Evidence of practical facilitation skills
* Implementation of projects, ideally within the health care sector
* Coaching skills
* Ability to travel independently across West North and East Cumbria on a regular basis
* Ability to work under pressure to tight deadlines.
Knowledge
* Formal project management methodologies and tools
* Stakeholder management
* Principles of risk and issue management
* Knowledge and experience of implementing IT systems within healthcare
* Information governance and security guidance
* Benefits management methodologies and tools
* Change management/service improvement methodologies and tools
* Wide knowledge of Health Care
* Clinical safety processes and how they apply to NHS IT systems
Skills and Aptitudes
* Ability to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a project
* Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
* Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
* Ability to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system
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