MAISON POLÈNE
Established in 2016 by three siblings, the French maison Polène crafts a collection of leathergoods that blends minimalism and creative exploration to offer unique shapes and signatures achieved through excellent craftsmanship.
The leather, sourced exclusively from certified Italian and Spanish tanneries, is sculpted to create organic forms, folds, drapery effects, or weavings.
The manufacturing process is entrusted to our artisans in Ubrique, a city in Spain specializing in high-end leathergoods, which hosts all of Polène's production trades.
Since 2023, Polène has been expanding into a new realm of expression: jewelry. Thematic collections explore nature, from the undulations of the wind to the textures of rocks sculpted into the material.
Our documentary “HORS CHAMP”
THE POLÈNE ENVIRONMENT
Maison Polène opens the doors of its first flagship store in London, located on Regent Street. When it opens, the boutique will employ around twenty people to offer an exclusive customer experience to local and international customers in its immersive, authentic universe.
As a Store Manager, you are responsible for managing and developing sales and teams, ensuring the smooth running of the store and its commercial performance.
You will report directly to the International Retail Project Manager. In that case, your main missions will be:
1/ Commercial development
* Being responsible for the store profitability by proactively monitoring sales and defining appropriate action plans to boost sales.
* Representing the excellence of Polène and its products in the new London Flagship.
* Analyzing the store performance by categories and analyzing the individual performances of the team.
* Elaborating a sales strategy to develop local and international customer loyalty: offer and guarantee an excellent customer experience.
* Identifying the market opportunities to attract new clients.
2/ Management of the store
* Communicating and collaborating with the headquarters teams on operational and strategy subjects of the store in order to build and maintain operational excellence.
* Communicating and controlling the storage activities in store with the stock team.
* Reviewing and maximizing the in-store customer care processes, including repairs, warranties, returns, and exchanges, to maximize efficiency and customer satisfaction.
3/ Management of the team
* Developing a composed team of department managers, client advisors, stockists, and in-store visual merchandisers (15 people).
* Creating a collaborative, positive, and harmonious work environment which represents Polène’s DNA.
* Identifying the training needs of the team and working in collaboration with the retail excellence and training manager.
* Optimizing the management of staff and schedules to cover all missions essential to sales activity.
* Recruiting and integrating, with your managers, the new talents of your team.
* Motivating the team through a daily inspiring, challenging, and playful briefing.
* Being an exemplary and enthusiastic leader.
Minimum Requirements
* You have at least 6 years' significant experience in team management, managing a premium/luxury boutique.
* You have excellent leadership and team management skills, with the ability to motivate, unite, and inspire your colleagues.
* You have strong business development, performance management, and organizational skills.
* You have the ability to work independently and make strategic decisions.
* You are passionate about leather goods and craftsmanship.
* You listen to your teams and create a caring atmosphere.
* You have a good knowledge of the office pack (Word and Excel).
#J-18808-Ljbffr